Target
Food & Beverage
FoodServiceTeamLeader
“Food Service Team Leader at Target. Skills: Guest service, Food & Beverage operations, Team leadership. Consistently deliver guest experience commitments. Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations”
What You'll Achieve.
deliver sales; elevates the guest experience; deliver department and store sales goals; achieved consistently
Industry & Context.
creative problem solving; identify opportunities; takes action to improve
Physically demanding role, Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times), Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Climb up and down ladders if needed, Work in environments that will include refrigeration and freezer temperatures and where common allergens may also be handled or present, Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc., Ability to remain mobile for the duration of a scheduled shifts (shift length may vary)
What They're Looking For.
Must Have
Must be at least 18 years of age or older, Food Safety Manager Certification
Nice to Have
Previous retail experience, Interest and knowledge of the food service business
What You'll Do.
Consistently deliver guest experience commitments
Ensures every team member understands
and consistently delivers on Target’s guest experience commitments and consistent operations
Actively observes and provides feedback
holding team members accountable while recognizing great guest experience moments
and team outcome metrics to identify opportunities
takes action to improve
and aligns team on the right behaviors and execution
drives results that deliver outcomes and elevates the guest experience
Understand sales goals
plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement
including planning food service transitions
promotions and price change workload
Assign daily tasks to TMs based on planned workload and guest traffic patterns
ensuring alignment with weekly and monthly business priorities set by your direct leader
Assess Food Service back of house
dining spaces and merchandising spaces to ensure food safety and proper inventory levels with guidance from your direct leader
Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up
Follow all food safety requirements and cleaning routines
including monitoring and recording temperature sensitive food items
as outlined in Target’s policies and procedures
Validate and follow up on team members’ progress against department checklists and routines
Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)
Ensure accurate in-stocks by placing store-initiated orders according to best practices
Follow proper perishable inventory management procedures to ensure an accurate recording of inventory
Make production quantity decisions just in time to ensure freshness
sales and profitability are achieved consistently
Remain up-to-date on relevant trends and products to educate team members
Participate in team hiring and onboarding processes
At direction of your direct leader
establish clear goals and expectations and hold team members accountable to expectations
complete all Starbucks and/or Pizza Hut training requirements and certifications
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors
identifying and correcting hazards
holding team accountable to following safety expectations
assisting with incident response
and reporting/investigating injuries timely and accurately
Lead and demonstrate a culture of executing all best help close skill gaps through development
coaching and team interactions
Model the execution of physical security processes in order to enhance the instore security culture
Support merchandise protection strategies across the total store
storage and application as directed by best practices
follow all safe and secure training and processes
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
Address all store emergency and compliance needs
Support guest services such as back-up cashier
order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties
such as compliance with federal
How You'll Work.
Team & Collaboration
Lead a team of hourly team members; Collaborate with team members; Work as part of a team
Communication Scope
Communicate on multiple frequency devices; Effective communication skills
Process & Methodology
Planning department(s) daily/weekly workload to support business priorities and deliver sales
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