HelloFresh
food
FoodSafetyandQualitySpecialist
“Food Safety and Quality Specialist at HelloFresh. Skills: Food Safety and Quality Assurance Management System, food safety culture, BRCGS-compliant Quality Management System, continuous improvement. implementing the HelloFresh Food Safety and Quality Assurance Management System within the Distribution Centre. Drive a food safety culture by improving engagement, awareness, and understanding of food safety and quality standards”
What You'll Achieve.
maximising the quality of incoming raw materials; improving customer satisfaction; reducing quality-related errors throughout the supply chain; Achieve and maintain BRCGS Storage and Distribution Version 4 certification for the site; contribute to company-wide OKR targets and business goals
Industry & Context.
basic problem-solving activities; Highly analytical with problem-solving capabilities; data-driven approach to decision-making
independent right to work in the UK, cooperate with HelloFresh in all health and safety matters, take reasonable care of your own health, and safety as well as others, report incidents immediately, actively raise health and safety-related concerns, Disclosure and Barring Service (DBS) checks
What They're Looking For.
Must Have
Degree qualified in Food Science, Food Technology, or a related discipline, Proven experience in a Raw Materials Technologist role or a similar quality-focused position within the food industry, understanding of food safety regulations, raw material quality standards, and supplier management practices, Familiar with HACCP principles, GMP, BRCGS, and ISO standards, Proficient in G-Suite and confident using systems and data to support decision-making, An excellent communicator with interpersonal skills and the ability to build effective relationships with suppliers and internal stakeholders, Highly analytical with problem-solving capabilities and a data-driven approach to decision-making, Organised, detail-oriented, and able to effectively prioritise and manage multiple tasks in a fast-paced environment, independent right to work in the UK
What You'll Do.
implementing the HelloFresh Food Safety and Quality Assurance Management System within the Distribution Centre
Drive a food safety culture by improving engagement
and understanding of food safety and quality standards
Build and maintain relationships with 3PL partners
including conducting internal audits and GMP inspections
Coordinate customer complaint investigations
liaising with internal and external stakeholders to ensure effective resolution and close-out
Partner with Supply Chain and Procurement teams on strategic projects and quality initiatives
and continuous improvement of a BRCGS-compliant Quality Management System
Achieve and maintain BRCGS Storage and Distribution Version 4 certification for the site
Manage quarantine areas effectively and coordinate stock movement based on quality decisions
and support continuous improvement initiatives across operations
Carry out basic problem-solving activities and escalate issues to the Technical Quality Lead or Technical Manager where required
Ensure compliance with Standard Operating Procedures (SOPs) and work instructions
Coordinate service and support functions to ensure smooth operational performance
Conduct audits and follow up on corrective actions related to Food Safety
and other compliance standards
How You'll Work.
Team & Collaboration
Working closely with cross-functional teams and external partners; Build and maintain relationships with 3PL partners; Coordinate customer complaint investigations, liaising with internal and external stakeholders; Partner with Supply Chain and Procurement teams; build effective relationships with suppliers and internal stakeholders
Communication Scope
Excellent communicator; interpersonal skills; ability to build effective relationships
Process & Methodology
Lead the design, implementation, and continuous improvement of a BRCGS-compliant Quality Management System, Identify, lead, and support continuous improvement initiatives across operations
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