550 Madison
Hospitality
FoodExpeditor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Food Expeditor at 550 Madison. Skills: Food preparation, Quality control, Guest service. Resolve discrepancies before dishes leave the kitchen. Perform a final quality check on every plate”
What You'll Achieve.
Positively impact customer experience
Industry & Context.
Resolve discrepancies; Troubleshooting
Weekend availability, Nights availability, Holiday availability
What They're Looking For.
Must Have
Ability to read, speak, understand, follow written directions, and verbal instructions in English, Able to communicate via email and phone, Knowledge of workplace safety procedures, Knowledge of local Department of Health standards, Able to work a flexible schedule, Must be of legal age to serve alcohol, Ability to execute steps of service in adherence with company policy
Nice to Have
Food Handler’s Certification or ability to obtain, Certification for responsible alcohol service or ability to obtain within 6 months, Familiarity with restaurant management software, Familiarity with point of sales, Familiarity with reservations management, Familiarity with inventory management, Familiarity with Microsoft Office, Familiarity with Google Workspace
What You'll Do.
Resolve discrepancies before dishes leave the kitchen
Perform a final quality check on every plate
and adherence to Executive
Ensure guests with allergies or dietary restrictions receive
Ensure all modifications are properly executed
Communicate gift items
allergen modifications
and fully stocked expo
and garnishes before service
Complete assigned side work for setup and breakdown
Stock expeditor and runner supplies for dining
Keep coolers and walk-ins stocked
Alert management when supplies are running low
Assist with menu knowledge and allergy training
Train new employees as assigned
Assist other areas of the restaurant when requested
Uphold GHM's mission to delight customers
Perform actions that positively impact customer experience
Identify opportunities to delight in all planning and
Display knowledge of Cote brand
Demonstrate Company’s core values
Maintain professional and respectful behavior
Present a polished personal appearance
Adhere to company grooming standards
Adhere to all company policies and procedures
Attend and participate in all scheduled meetings
Attend and participate in all training sessions
Attend and participate in all continuing education activities
Take care of all company property
and sanitation standards
How You'll Work.
Team & Collaboration
Management and teammates; Cross-functional teams
Communication Scope
Effective communication; Efficient communication; Interpersonal skills; Customer service skills; Management communication; Teammate communication
Full Job Description
We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison. Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan. The Food Expeditor serves as the final checkpoint between the kitchen and the dining room — ensuring every plate that leaves the pass is accurate, properly presented, and delivered on time. This role requires sharp organizational skills, thorough menu knowledge, and the ability to lead with composure during peak service. Essential Job Duties resolves discrepancies before dishes leave the kitchen. Performs a final quality check on every plate — verifying presentation, portioning, temperature, and adherence to Executive Chef standards. Ensures guests with allergies or dietary restrictions receive correct dishes and that all modifications are properly executed. Communicates when items are a gift from the house, contain allergen modifications, or have been adjusted for a guest request. Station Management Maintains a clean, organized, and fully stocked expo station; ensures plate ware, silverware, and garnishes are prepared before service. Completes assigned side work for setup and breakdown of expeditor and runner stations; stocks supplies for dining, to-go, and delivery operations. Keeps coolers and walk-ins stocked and organized; alerts management when sup
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