Circle K
Foodservice
FoodCaptain
“Food Captain at Circle K. Skills: Food Category expert, Food operational execution, Food execution, production, replenishment, ordering, organization, sanitization and customer service, Food safety practices and procedures. Ensures all food operational execution in store are followed to maximize sales and reduce waste.. Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service”
What You'll Achieve.
maximize sales and reduce waste; lower Out Of Stocks; improve Shrink; Monitor shrink while improving sales; maximize foodservice profit
Industry & Context.
Conduct needs analysis and provide recommended actions based on BUQAS visits
What They're Looking For.
Must Have
Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry, Food safety practices and procedures, Operate within budgeted expectations, High school diploma or equivalate, Education/instructional, or equivalent retail training experience, communication skills in English, both verbally and written, Customer service-oriented / excellent customer service skills, Consistently delivering within deadlines, Communicates effectively (written and oral) with customers, management, associates, and vendors
Nice to Have
Leading or supervisory experience desired, French skills in Quebec Provinces, Food Manager Certification, Approved certifications include ServSafe and NRFSP
What You'll Do.
Ensures all food operational execution in store are followed to maximize sales and reduce waste.
teach and coach store associates on Food execution
sanitization and customer service
Be the go-to person in store for employees with questions connected to food products and services
Plan and execute food sampling for employees and customers
Conduct and lead in store training
for store employees and operation teams on all new Foodservice programs
modeling an established train the trainer program
Follow up with and conduct refresher training activities for store employees as needed
Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
Food items are displayed using current Planogram provided by your Business Unit
Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
Monitor shrink while improving sales
to maximize foodservice profit
and continuously collaborate with BUQAS training personnel
ensuring that the manager and store employee Foodservice training programs are delivered
Conduct needs analysis and provide recommended actions based on BUQAS visits
Operate within budgeted expectations
How You'll Work.
Team & Collaboration
Train, teach and coach store associates; Be the go-to person in store for employees with questions connected to food products and services; Conduct and lead in store training, for store employees and operation teams; Identify, suggest, train, and continuously collaborate with BUQAS training personnel
Communication Scope
communication skills in English, both verbally and written; French skills in Quebec Provinces; Communicates effectively (written and oral) with customers, management, associates, and vendors
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