Marriott Vacations Worldwide
Food&BeverageSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Food & Beverage Supervisor at Marriott Vacations Worldwide. Skills: Food and Beverage, Supervision, Guest Service. Supervise Food and Beverage associates. Direct Food and Beverage associates”
What You'll Achieve.
Ensure optimal service levels; Resolve guest problems; Delight guests; Generate guest trust
Industry & Context.
Problem resolution; Troubleshooting
Standing for periods, Walking for periods, Sitting for periods, Lifting up to 25 lbs, Carrying up to 25 lbs, Pushing up to 25 lbs, Pulling up to 25 lbs, Placing objects
What They're Looking For.
Must Have
2 years related work experience, 1 year supervisory experience
Nice to Have
High School diploma or GED equivalent
What You'll Do.
Supervise Food and Beverage associates
Direct Food and Beverage associates
Coordinate Food and Beverage associates
Supervise Marketplace associates
Direct Marketplace associates
Coordinate Marketplace associates
Ensure proper food portioning
Ensure proper food disposition
Ensure proper food garnishing
Control food preparation quality
Control food preparation quantity
Inform staff on menu offerings
Inform staff on sold-out products
Ensure compliance with food regulations
Ensure compliance with beverage regulations
Ensure compliance with safe food handling
Correct deficiencies in staff appearance
Ensure optimal service levels
Perform opening tasks
Perform closing tasks
Set up necessary supplies
Set up necessary tools
Inspect storage areas
Check storage area cleanliness
Check storage area organization
Complete supply inventories
Complete supply requisitions
Supervise dining rooms
Check seating availability
Check dining room service
Check dining room safety
Check guest well-being
Complete work orders for repairs
Report accidents to manager
Report injuries to manager
Report unsafe conditions to manager
Complete safety training
Complete safety certifications
Follow company policies
Follow company procedures
Ensure uniform appearance
Ensure personal appearance is clean
Ensure personal appearance is professional
Maintain proprietary information confidentiality
Protect company assets
Anticipate guest service needs
Respond to guest service needs
Communicate using clear language
Communicate using professional language
Prepare written documents
Review written documents
Respond to calls using etiquette
Develop positive work relations
Maintain positive work relations
Support team to achieve goals
Listen to others' concerns
Respond to others' concerns
Comply with quality assurance standards
Stand for long periods
Walk for entire shift
Move objects up to 25 lbs
Lift objects up to 25 lbs
Carry objects up to 25 lbs
Push objects up to 25 lbs
Pull objects up to 25 lbs
Place objects without assistance
Perform other reasonable tasks
Assist management with hiring
Assist management with training
Assist management with scheduling
Assist management with evaluating
Assist management with counseling
Assist management with disciplining
Assist management with motivating
Assist management with coaching
Serve as first point of contact
Report workplace accidents immediately
Report workplace injuries immediately
Follow safety policies
Follow security policies
Identify unsafe procedures
Identify unsafe conditions
Report unsafe procedures to management
Report unsafe conditions to management
Follow emergency procedures
Follow tool operation policies
Follow equipment operation policies
Follow machine operation policies
Employ proper lifting procedures
Protect guest privacy
Protect coworker privacy
Maintain proprietary information confidentiality
Protect company assets
Perform other reasonable tasks
Anticipate guest needs
Ask questions to understand needs
Observe guest preferences
Listen to guest preferences
Act on guest preferences
Listen to guest concerns
Respond to guest concerns
Listen to guest requests
Respond to guest requests
Offer guests a warm farewell
Engage guests in conversation
Document guest incidents
Document associate incidents
Inspect storage areas for organization
Inspect storage areas for FIFO usage
Inspect storage areas for cleanliness
Notify management of repair issues
Complete work orders for maintenance
Submit work orders to Engineering
Contact Engineering for urgent repairs
Follow property key policies
Complete supply inventories
Complete food inventories
Complete liquor inventories
Requisition necessary supplies
Supervise dining rooms for seating
Supervise dining rooms for service
Supervise dining rooms for safety
Supervise dining rooms for guest well-being
Communicate information to manager
Communicate information to supervisor
Document pertinent information
Complete opening tasks
Install necessary supplies
Install necessary tools
Ensure work area is clean
Ensure everything is in order
Store reusable products
Dismantle merchandise
Return equipment to proper locations
Complete daily cleaning list
How You'll Work.
Team & Collaboration
Support team goals; Assist other employees
Communication Scope
Professional communication; Written document accuracy; Phone etiquette; Clear language; Professional language
Full Job Description
# **RESUMEN DEL PUESTO** ¿Estás preparado para hacer crecer la carrera de tus sueños mientras haces realidad los sueños de vacaciones de otros? Marriott Vacations Worldwide es una organización líder mundial en propiedad vacacional con resorts en destinos de todo el mundo. Únete a nuestro equipo y ayuda a ofrecer experiencias inolvidables que hagan realidad los sueños de las vacaciones. Supervisa, dirige y coordina a los asociados de Alimentación y Bebidas y Marketplace. Garantiza la porción adecuada, disposición y guarnición adecuada de la comida que se sirve. Controla la calidad y cantidad de la comida que se prepara. Informa al personal de servicios Marketplace, de restauración y bebidas sobre las ofertas del menú y los productos agotados. Controla el inventario y pide suministros y alimentos. Garantiza que todas las leyes/regulaciones aplicables sobre alimentos y bebidas y los procedimientos seguros de manipulación de alimentos se cumplan y cumplan. Inspecciona el cuidado y la vestimenta del personal, y corrige cualquier deficiencia. Garantiza que se cumplan los niveles óptimos de servicio. Realiza tareas de apertura y cierre, incluyendo montar los suministros y herramientas necesarios, limpiar todo el equipo y las zonas, cerrar puertas, etc. Inspecciona las áreas de almacenamiento para comprobar la limpieza y la organización. Completa inventarios y requisiciones de suministros. Supervisa los comedores para la disponibilidad de asientos, el servicio, la seguridad y el bienestar de los invitados. Completa órdenes de trabajo para reparaciones de mantenimiento. Informa al gerente de accidentes, lesiones y condiciones laborales inseguras; y completa formación y certificaciones en seguridad. Sigue todas las políticas y procedimientos de la empresa, garantiza que la apariencia uniforme y personal sea limpia y profesional, mantiene la confidencialidad de la información propietaria y protege los activos de la empresa. Recibe y reconoce a todos los huéspedes según los est
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