Company
Real Estate
Food&BeverageIntern
Neural analysis suggests this role is
optimal for Entry candidates.
“Food & Beverage Intern. Skills: Food and beverage service, Guest interaction, Teamwork, Adaptability. Present menus and specials. Present children's menus”
What You'll Achieve.
Provide unobtrusive and professional service; Offer guests an enjoyable, expertly served beverage/dining experience; Anticipate and service of guests' requirements before requests; Ascertain a guest's satisfaction and handle any problem; Build trust with guests
Industry & Context.
Problem solving; Handle guest problems; Resolve issues
What They're Looking For.
Must Have
Student majoring in Restaurant Management or Equivalent, Team Work, Learning, Problem solving, Sales skill, English Language Basic, Listening, Telephone etiquette skills, Applied reading, Dependability, Integrity, Adaptability/ Flexibility, Stress Tolerance
What You'll Do.
Present menus and specials
Present children's menus
Utilize Captain's Pad
bread and butter service
Familiar with beverage service
Serve and clear food and beverage
Carry trays properly and safely
Bussing and reset tables
Move tables and chairs
Clear and reset tables
Serve private dining room needs
Retrieve and stock items
Breakdown buffets and side stations
Complete opening and closing side work
Provide quick assistance
Assist in different hotel areas
Report for duty on time
Offer enjoyable dining experience
Anticipate guest requirements
Ascertain guest satisfaction
Handle guest problems
Anticipate guest service needs
Assist other employees
Respond positively to requests
Develop positive relationships
Partner with and assist others
Report accidents or complaints
Speak professional language
Discuss work discreetly
Talk and listen effectively
How You'll Work.
Team & Collaboration
Develop and maintain positive working relationships with other employees and departments; Partner with and assist others to promote an environment of teamwork and achieve common goals; Support all co-workers and treat them with dignity and respect; Assist other employees to ensure proper coverage and prompt guest service
Communication Scope
English Language Basic; Listening; Telephone etiquette skills; Applied reading; Professional language
Full Job Description
## **JOB DESCRIPTION** * Giới thiệu thực đơn, giải thích các món ăn và thực đơn đặc biệt trong ngày. _Present menus and explanations for all menu items as well as specials of the day._ * Giới thiệu thực đơn cho trẻ em và nhiều thực đơn khác nhau khi cần thiết. _Present children 's menus, when appropriate, and describe specials and Alternative Cuisine._ * Sử dụng "Captain's Pad" chính xác và dễ dàng cho việc giao tiếp. _Utilize a "Captain's Pad" correctly and for the sake of communication._ * Phục vụ nước, bánh mì và bơ trong suốt bữa ăn cho khách. _Provide water, bread and butter service throughout the meal to guests._ * Thành thạo các kiểu trang trí phù hợp trong phục vụ thức uống. _Be familiar with the beverage service including stemware used and appropriates garnishes._ * Phục vụ cà phê hoặc trà và các yêu cầu khác theo tiêu chuẩn của Sedona Suites Ho Chi Minh City. _Offer coffee or tea and serve any requested according to Sedona Suites Ho Chi Minh Citystandards._ * Phục vụ và thu dọn thức ăn thức uống kín đáo và chuyên nghiệp. _Serve and clear food and beverage items in an unobtrusive and professional manner_ * Sử dụng khay đúng cách và an toàn khi dọn đồ. _Carry trays properly and safely as well as breaks them down._ * Dùng khay, bày biện lại bàn ăn cùng với khăn trải bàn, bộ đồ ăn, ly và các dụng cụ liên quan. _Carry trays, bussing and reset tables with linen, china, glass and etc._ * Dọn sạch khu vực phục vụ khi cần thiết. _Clean service area when needed._ * Di chuyển bàn và ghế. _Move tables and chairs._ * Dọn bàn và bày biện lại bàn ăn theo số lượng khách. _Clear tables and reset them for specific number of persons_ * Phục vụ các nhu cầu dùng phòng ăn riêng hoặc phòng ăn với mục đích khác. _Serve all needs for private dining room or private function._ * Kỹ năng cung cấp dịch vụ kín đáo và chuyên nghiệp. _Provide unobtrusive and professional service._ * Thay và cất giữ các loại khăn dùng, bộ đồ ăn, dụng cụ bằng inox, ly, thức ăn thức uống. _Retrieve and stoc
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