Topgolf
sports and entertainment
FOHManager
“FOH Manager at Topgolf. Skills: service, hospitality, operational responsibilities, team leadership. Supervise the team in providing best-in-class service on a daily basis. Coach and develop the team and drive Associate engagement”
What You'll Achieve.
highest level of service; ensure our Guests have the best time of their lives; Guest experience; drive performance; Maximize profit and revenue
Industry & Context.
Ability to work in extreme weather conditions for extended periods of time, Availability to work varied shifts, including evenings, weekends and holidays, Ability to stand and walk for long periods of time including maneuvering up and down stairs, Ability to obtain required licenses and certifications for your location
What They're Looking For.
Must Have
5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment, High school diploma or equivalent, Ability to work in extreme weather conditions for extended periods of time, Availability to work varied shifts, including evenings, weekends and holidays, Ability to stand and walk for long periods of time including maneuvering up and down stairs, Ability to obtain required licenses and certifications for your location
What You'll Do.
Supervise the team in providing best-in-class service on a daily basis
Coach and develop the team and drive Associate engagement
Uphold operating procedures and service and safety standards
especially Guest Satisfaction
Ensure all Guest areas are staffed and functioning efficiently
Demonstrate Topgolf’s Core Values: Fun
Edgy Spirit and Caring
Focus on business metrics to drive performance
Maximize profit and revenue
Perform other operational duties as assigned by your manager
How You'll Work.
Team & Collaboration
working with, training and coaching our the Front of House Manager drives the highest level of service; Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
Communication Scope
Excellent communication
Applying for this FOH Manager role?
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