FMProductManager

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. The Product Manager is responsible for defining, prioritising, and delivering programs, digital products and business system capabilities that create measurable value for the organisation. Acting as the bridge between Operations, Business Stakeholders, IS&T, and external vendors, the Product Manager ensures solutions align with strategic objectives, operational requirements, and user needs. The role owns the product vision, roadmap, backlog, and delivery priorities, ensuring development efforts are focused on initiatives that maximise business value and improve user experience. Through strong stakeholder engagement, governance, and Agile delivery practices, the Product Manager drives decision-making, manages competing priorities, and supports successful adoption of products and solutions across the business. Success in the role requires a balance of strategic thinking, commercial acumen, stakeholder influence, and delivery leadership to ensure the right solutions are delivered, adopted, and continuously improved to meet evolving business needs. Job Scope Responsible for defining the product vision, roadmap, and priorities, ensuring technology solutions deliver measurable business value, meet user needs, and align with organisational strategy through effective stakeholder engagement and product governance. Key Relationships Internal: Segment Operations Teams, GM FM, National TDD Stakeholders, Subject Matter Leaders External: Clients, Industry Consultants, Suppliers (as required) Key Performance Indicators (KPIs) * Delivery against product roadmap milestones * Customer satisfacti