(fluentUkrainian)DigitalCommunicationsManager

**Who are we?** **SupportYourApp** is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. **What you will do:** * Participate in developing, updating, and implementing communication and content strategies, as well as building and executing content plans; * Create high-quality content for product communication channels, including scripts, social media posts, and in-game news; * Prepare creative briefs and assign tasks to internal 2D Artists, 2D Designers, CG Generalists, and Motion Designers; * Collaborate closely with the Content Services, Localization, Audio, Video Production, and Development teams to produce engaging visual and written content; * Work directly with the Game Director and core product teams to align communication initiatives with project goals; * Analyze content performance, monitor audience engagement, and research competitor communities and market trends. **What you need to succeed in this role:** * **Native Ukrainian and intermediate English skills (B1);** * Middle+ or Senior-level expertise with 2+ years of professional experience in digital content creation and analysis for digital platforms; * Strong copywriting and text-writing skills with the ability to craft clear, engaging, and audience-oriented communication; * Experience working with visual production and coordinating creative as