Hy-Vee
FloralDesigner
“Floral Designer at Hy-Vee. Skills: Floral arrangement creation, Customer service, Floral product care and handling. Creates floral arrangements at the request of customers. Fills necessary merchandising needs”
Industry & Context.
Ability to solve practical variety of variables with limited interpret instructions
Night & Weekend Shifts Required, Medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision, Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, Exposure to dirt, noise, dangerous chemicals/solvents, dampness and temperature extremes, Some holidays may require extended hours
What They're Looking For.
Must Have
Ability to solve practical variety of variables with limited interpret instructions, Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to file, post, and mail copy data from one record to interview to obtain basic guide people and provide basic direction
What You'll Do.
Creates floral arrangements at the request of customers
Fills necessary merchandising needs
Takes floral orders in person and over the telephone
Operates as a lead with the floral clerks
efficient and friendly customer service
Answers the telephone promptly
and cuts flowers appropriately
Responsible for department in absence of Manager
Understands and processes FTD
cares for damaged product
and replaces where necessary
Fills customer orders completely and creates floral arrangements at their request
all in a timely manner
Ensures floral products are fresh in the shop and throughout the store
Cleans the floral area
Takes special requests for product either in person or over the telephone
Counsels customers regarding plants and floral care
Identifies key areas to place specials within the store
Orders flowers and supplies daily or as needed
Works with customer issues and product problems
Understands the basics of floral products
plant and flower identification
and can explain products requirements to customers
places product in appropriate storage area
and replenishes merchandise
Wraps flowers and is careful not to damage
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment; Operates as a lead with the floral clerks
Communication Scope
Explains product requirements to customers; Counsels customers regarding plants and floral care
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