Hy-Vee
FloralDesigner
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Floral Designer at Hy-Vee. Skills: Floral design, Customer service, Teamwork. Creates floral arrangements at the request of customers. Fills necessary merchandising needs”
Industry & Context.
Ability to solve practical variety of variables with limited interpret instructions
Daytime Shifts, Exposure to dirt, noise, dangerous chemicals/solvents, dampness and temperature extremes, Some holidays may require extended hours, Employment is contingent upon the successful completion of a pre employment drug screen
What They're Looking For.
Must Have
High School or three years of similar or related work experience, Ability to solve practical variety of variables with limited interpret instructions, Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to file, post, and mail copy data from one record to interview to obtain basic guide people and provide basic direction, Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
What You'll Do.
Creates floral arrangements at the request of customers
Fills necessary merchandising needs
Takes floral orders in person and over the telephone
Operates as a lead with the floral clerks
efficient and friendly customer service
Answers the telephone promptly
and cuts flowers appropriately
Responsible for department in absence of Manager
Understands and processes FTD
cares for damaged product
and replaces where necessary
Fills customer orders completely and creates floral arrangements at their request
all in a timely manner
Ensures floral products are fresh in the shop and throughout the store
Cleans the floral area
Takes special requests for product either in person or over the telephone
Counsels customers regarding plants and floral care
Identifies key areas to place specials within the store
Orders flowers and supplies daily or as needed with the direction of the Floral Manager
Works with customer issues and product problems
Understands the basics of floral products
plant and flower identification
and can explain products requirements to customers
places product in appropriate storage area
and replenishes merchandise
Wraps flowers and is careful not to damage
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment; Operates as a lead with the floral clerks (e.g. trains and simple designs and how to take telephone orders, etc.); Instructing, assigning work, reviewing work, planning work of others, maintaining standards, coordinating activities; Has the authority to recommend disciplinary actions
Communication Scope
Explains product requirements to customers
Full Job Description
**Additional Considerations (if any):** Daytime Shifts **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Floral Designer **Department:** Floral **FLSA** : Non-Exempt ** _General Function_** : Creates floral arrangements at the request of customers and fills necessary merchandising needs. Takes floral orders in person and over the telephone. Operates as a lead with the floral clerks. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Cleans, processes, and cuts flowers appropriately. *
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