Hy-Vee

FloralDesigner

Madison, Wisconsin, United States; Cedar Rapids, Iowa, United States FULL TIME
The Brief

“Floral Designer at Hy-Vee. Skills: Floral arrangement creation, Customer service, Floral product care and handling. Creates floral arrangements at the request of customers. Fills necessary merchandising needs”

Industry & Context.

Problems you'll solve

Ability to solve practical variety of variables with limited interpret instructions

Eligibility Requirements

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, Exposure to dirt, noise, dangerous chemicals/solvents, dampness and temperature extremes, Some holidays may require extended hours, Employment is contingent upon the successful completion of a pre employment drug screen

What They're Looking For.

Must Have

Ability to solve practical variety of variables with limited interpret instructions, Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to file, post, and mail copy data from one record to interview to obtain basic guide people and provide basic direction, Ability to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision, Ability to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, Understands the basics of floral products, care and handling, plant and flower identification, and can explain products requirements to customers

Nice to Have

Reads industry references, listens to floral experts, and remains open to new ideas

What You'll Do.

Creates floral arrangements at the request of customers

Fills necessary merchandising needs

Takes floral orders in person and over the telephone

Operates as a lead with the floral clerks

efficient and friendly customer service

Answers the telephone promptly and provides friendly

and cuts flowers appropriately

Responsible for department in absence of Manager

Understands and processes FTD

cares for damaged product

and replaces where necessary

Fills customer orders completely and creates floral arrangements at their request

all in a timely manner

Ensures floral products are fresh in the shop and throughout the store

Cleans the floral area

Takes special requests for product either in person or over the telephone

Counsels customers regarding plants and floral care

Identifies key areas to place specials within the store

Orders flowers and supplies daily or as needed with the direction of the Floral Manager

Works with customer issues and product problems

places product in appropriate storage area

and replenishes merchandise

Wraps flowers and is careful not to damage

Adheres to company policies and individual store guidelines

Reports to work when scheduled and on time

How You'll Work.

Team & Collaboration

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment; Operates as a lead with the floral clerks

Communication Scope

Friendly telephone service; Explaining product requirements to customers

Free ATS check

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