Hy-Vee
FloralDepartmentManager
“Floral Department Manager at Hy-Vee. Skills: Customer service, Employee relations, Profitability, Inventory control. Set department standards. Coordinate product delivery”
What You'll Achieve.
Ensure profitability; Guarantee product freshness; Control shrink
Industry & Context.
Solve practical problems
Medium physical work, Exert up to 50 pounds, Exert 20 pounds frequently, Exert 10 pounds constantly, Move objects, Vision correction, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Handle multiple priorities, Exposure to dirt, Exposure to noise, Exposure to chemicals, Exposure to solvents, Exposure to dampness, Exposure to temperature extremes, Pre employment drug screen
What They're Looking For.
Must Have
Ability to do arithmetic calculations, Ability to file, post, and mail copy data, Ability to obtain basic guide people, Ability to provide basic direction, Ability to solve practical variety of variables
Nice to Have
Over three years of related work experience
What You'll Do.
Set department standards
Coordinate product delivery
Maintain positive atmosphere
Create atmosphere of friendliness
Create atmosphere of fun
Provide prompt service
Provide courteous service
Provide efficient service
Greet customers in a friendly manner
Address customers by name
Escort customers to products
Secure out-of-reach products
Note customer suggestions
Pass along customer suggestions
Pass along customer requests
Enhance shopping experience
Answer telephone promptly
Provide friendly telephone service
Provide helpful telephone service
Understand FTD orders
Understand interstore orders
Process interstore orders
Understand Teleflora orders
Process Teleflora orders
Understand Internet orders
Process Internet orders
Determine department goals
Determine weekly work schedule
Establish daily work plan
Order product for replenishment
Communicate sales ideas to employees
Handle customer issues
Satisfy customer issues
Figure retail pricing
Ensure correct pricing
Oversee bookkeeping procedures
Analyze monthly sales
Compare sales to actuals
Prepare ad projections
Control inventory levels
Ensure proper temperatures
Ensure proper storage procedures
Guarantee product freshness
Control product shrink
Troubleshoot equipment
Ensure equipment maintenance
Maintain adherence to guidelines
Adhere to company policies
Adhere to store guidelines
Report to work on time
Ensure competitive pricing
Participate in continuing education
Check in delivered merchandise
Place product in storage
Perform departmental duties
Assist in other areas
Perform job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork; Communicate with employees
Communication Scope
Customer suggestions; Sales ideas
Applying for this Floral Department Manager role?
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