The North Face
FloorSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Floor Supervisor at The North Face. Skills: Sales, Customer service, Team development. Coach and develop staff. Engage customers in conversation”
What You'll Achieve.
Exceed individual productivity goals; Exceed store productivity goals; Achieve financial objectives; Achieve operational objectives
Industry & Context.
Decision making
Operate office equipment, Standing required, Bend, lift, open, move product, Use ladders
What They're Looking For.
Must Have
1+ years store management experience, Proven ability to meet sales results, Flexible schedule, Excellent communication skills, Ability to prioritize tasks, Proven ability to meet business goals, Willingness to learn and share knowledge, Ability to provide engaging customer experience, Excellent decision-making ability, Detail oriented, Proficient computer skills
Nice to Have
Experience in specialty retail, Outdoor apparel industry experience, Outdoor equipment sales experience, High School Diploma or GED
What You'll Do.
Coach and develop staff
Engage customers in conversation
Supervise floor coverage
Provide training and development
Support achieving financial objectives
Support achieving operational objectives
Implement visual merchandising directives
Maintain merchandising standards
Replenish merchandise on selling floor
Ensure compliance with policies
Uphold integrity and values
Promote environment for participation
Build on ideas of others
How You'll Work.
Team & Collaboration
Partner with Store Manager; Partner with Assistant Store Manager
Communication Scope
Verbal communication; Written communication
Full Job Description
**Supervisor** As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand’s quarterly DOR rotations and Module-Based Leadership Training Program. **The North Face, a VF Company** At The North Face **_we dare to lead the world forward through Exploration_.** We were born to Explore. We were born to Disrupt. We were born to Lead. The North Face is the premier exploration company in the world. Founded in the counterculture of Berkeley, CA in 1966 we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product. We believe that exploration is a mindset – both on the mountain and off the mountain – and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places and people. By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools and environment to more deeply explore the world around you and make meaningful, lasting connections. **How You Will Make a Difference** * Coach and develop staff to exceed individual and store productivity goals. * Engage customers in conversation around The North Face products, activities and local community events. * Supervise floor coverage and activities, including opening and closing store as scheduled. * In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. * Supp
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