Jll
FloorPlanAudit(FPA)Coordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Floor Plan Audit (FPA) Coordinator at Jll. Skills: floor plan inspections, facility space data accuracy, data integrity, operational improvements, client interface, compliance, quality standards, cost-saving innovations, continuous improvement. Perform scheduled floor plan inspections and audits for all JLL-supported sites within your assigned scope, ensuring accuracy and completeness of facility space data. Maintain compliance with established KPI and SLA metrics, tracking performance and addre”
What You'll Achieve.
accuracy and quality of facility space data; accuracy and completeness of facility space data; compliance with established KPI and SLA metrics; IFM cost savings targets; operational innovations; process improvements; efficiency recommendations; accuracy and completeness of daily operational reports
Industry & Context.
identify discrepancies in facility data; addressing any variances proactively; process improvements and efficiency recommendations
Valid driver's license and reliable transportation to travel between client sites within assigned geographic area
What They're Looking For.
Must Have
High school diploma or equivalent required, 2+ years of experience in facilities management, building operations, space planning, or related field, attention to detail with the ability to conduct thorough inspections and identify discrepancies in facility data, Proficiency with Microsoft Office Suite including Excel, Word, and Outlook for reporting and documentation, Experience using work order management systems, facility management software, or similar operational platforms, Excellent organizational skills with the ability to manage multiple site locations and prioritize tasks effectively, written and verbal communication skills with a customer service orientation, Valid driver's license and reliable transportation to travel between client sites within assigned geographic area
Nice to Have
Associate's or Bachelor's degree, Experience with SharePoint, Corrigo, or other facility management and data management platforms, Background in floor plan audits, space measurement, or CAD/architectural drawing review, Familiarity with BOMA standards, space measurement methodologies, or facility documentation best practices, Knowledge of building systems, construction terminology, and facility infrastructure, Experience working in Integrated Facilities Management (IFM) or corporate real estate environments, Certification in facilities management (FMP, CFM) or commitment to pursue professional development, Track record of conducting systematic floor plan inspections and maintaining data integrity across multiple platforms, Experience identifying opportunities for operational improvements and cost savings, Background serving as an interface between clients, site teams, and operational stakeholders, Experience maintaining compliance with service level agreements and quality standards, Ability to prepare and review operational reports for accuracy and completeness, Background supporting management audits, operations audits, and client quality reviews
What You'll Do.
Perform scheduled floor plan inspections and audits for all JLL-supported sites within your assigned scope
ensuring accuracy and completeness of facility space data
Maintain compliance with established KPI and SLA metrics
tracking performance and addressing any variances proactively
Submit corrective work orders through appropriate systems for any defects
or maintenance issues identified during floor plan audits
Prepare and review daily operational reports for accuracy and completeness prior to submission to management and clients
Maintain and update JLL SharePoint sites
and other data management systems with current
Ensure all required trainings are scheduled and completed on time to maintain compliance and prevent delinquencies
Support compliance efforts for all JLL management audits
and client quality reviews
Identify and support IFM cost savings targets and operational innovations through process improvements and efficiency recommendations
Act as a professional interface with clients
maintaining a service-oriented approach and representing JLL's commitment to excellence
How You'll Work.
Team & Collaboration
Serve as a key interface between clients, site teams, and operational stakeholders; Background serving as an interface between clients, site teams, and operational stakeholders
Communication Scope
written and verbal communication skills with a customer service orientation
Process & Methodology
manage multiple site locations and prioritize tasks effectively
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** As a Floor Plan Audit (FPA) Coordinator at JLL, you'll play a vital hands-on role in ensuring the accuracy and quality of facility space data across our client portfolio. This position combines technical precision with client service excellence, where you'll conduct systematic floor plan inspections, maintain data integrity across multiple platforms, and identify opportunities for operational improvements. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and your meticulous attention to detail directly contributes to the reliable facility data our clients depend on for strategic decision-making. You'll serve as a key interface between clients, site teams, and operational stakeholders while maintaining compliance with service level agreements and quality standards. We believe the most effective teams are built when everyone is empowered to thrive, and this role offers the foundation to develop your expertise in facilities management while contributing to cost-saving innovations and continuous improvement initiatives across our operations. **What your day-to-day will look like:** * Perform scheduled floor plan inspections and audits for all JLL-supported sites within your assigned scope, ensuring accuracy and completeness of facility space data * Maintain compliance with established KPI and SLA metrics, tracking performance and
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