Jll

FloorPlanAudit(FPA)Coordinator

$65–95k New York, New York, United States; Long Island City, New York, United States FULL TIME
The Brief

“Floor Plan Audit (FPA) Coordinator at Jll. Skills: floor plan inspections, data management, client interface, operational improvements. Perform scheduled floor plan inspections and audits. Maintain compliance with established KPI and SLA metrics”

What You'll Achieve.

ensuring the accuracy and quality of facility space data; maintain data integrity across multiple platforms; maintain compliance with service level agreements and quality standards; contributing to cost-saving innovations; continuous improvement initiatives across our operations; ensuring accuracy and completeness of facility space data; tracking performance; preventing delinquencies; maintaining compliance

Industry & Context.

Problems you'll solve

identify discrepancies in facility data; address any variances proactively

Eligibility Requirements

Valid driver's license, reliable transportation, travel between client sites, authorized to work in the United States without sponsorship

What They're Looking For.

Must Have

High school diploma or equivalent required, 2+ years of experience in facilities management, building operations, space planning, or related field, attention to detail with the ability to conduct thorough inspections and identify discrepancies in facility data, Proficiency with Microsoft Office Suite including Excel, Word, and Outlook for reporting and documentation, Experience using work order management systems, facility management software, or similar operational platforms, Excellent organizational skills with the ability to manage multiple site locations and prioritize tasks effectively, written and verbal communication skills with a customer service orientation, Valid driver's license and reliable transportation to travel between client sites within assigned geographic area

Nice to Have

Associate's or Bachelor's degree, Experience with SharePoint, Corrigo, or other facility management and data management platforms, Background in floor plan audits, space measurement, or CAD/architectural drawing review, Familiarity with BOMA standards, space measurement methodologies, or facility documentation best practices, Knowledge of building systems, construction terminology, and facility infrastructure, Experience working in Integrated Facilities Management (IFM) or corporate real estate environments, Certification in facilities management (FMP, CFM) or commitment to pursue professional development, Track record of conducting systematic floor plan inspections and maintaining data integrity across multiple platforms, Experience identifying opportunities for operational improvements and cost savings, Background serving as an interface between clients, site teams, and operational stakeholders, Experience maintaining compliance with service level agreements and quality standards, Ability to prepare and review operational reports for accuracy and completeness, Background supporting management audits, operations audits, and client quality reviews

What You'll Do.

Perform scheduled floor plan inspections and audits

Maintain compliance with established KPI and SLA metrics

Submit corrective work orders for defects or discrepancies

Prepare and review daily operational reports

Maintain and update JLL SharePoint sites

Ensure all required trainings are scheduled and completed

Support compliance efforts for JLL audits and reviews

Identify and support IFM cost savings targets

Act as a professional interface with clients and guests

How You'll Work.

Team & Collaboration

Serve as a key interface between clients, site teams, and operational stakeholders; Collaborate with site teams; Work with operational stakeholders; Represent JLL's commitment to excellence

Communication Scope

written communication skills; verbal communication skills; customer service orientation

Process & Methodology

manage multiple site locations, prioritize tasks effectively

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