Jll
FloorPlanAudit(FPA)Coordinator
“Floor Plan Audit (FPA) Coordinator at Jll. Skills: Floor Plan Audit (FPA), facility space data accuracy, data integrity, operational improvements, client service excellence, compliance with service level agreements, quality standards, cost-saving innovations, continuous improvement initiatives. Perform scheduled floor plan inspections and audits for all JLL-supported sites within your assigned scope, ensuring accuracy and completeness of facility space data. Maintain compliance with established ”
What You'll Achieve.
accuracy and completeness of facility space data; compliance with established KPI and SLA metrics; IFM cost savings targets; operational innovations; process improvements; efficiency recommendations
Industry & Context.
identify opportunities for operational improvements; addressing any variances proactively
Valid driver's license, reliable transportation to travel between client sites within assigned geographic area, Candidates must be authorized to work in the United States without sponsorship
What They're Looking For.
Must Have
High school diploma or equivalent required, 2+ years of experience in facilities management, building operations, space planning, or related field, attention to detail with the ability to conduct thorough inspections and identify discrepancies in facility data, Proficiency with Microsoft Office Suite including Excel, Word, and Outlook for reporting and documentation, Experience using work order management systems, facility management software, or similar operational platforms, Excellent organizational skills with the ability to manage multiple site locations and prioritize tasks effectively, written and verbal communication skills with a customer service orientation, Valid driver's license and reliable transportation to travel between client sites within assigned geographic area
Nice to Have
Associate's or Bachelor's degree, Experience with SharePoint, Corrigo, or other facility management and data management platforms, Background in floor plan audits, space measurement, or CAD/architectural drawing review, Familiarity with BOMA standards, space measurement methodologies, or facility documentation best practices, Knowledge of building systems, construction terminology, and facility infrastructure, Experience working in Integrated Facilities Management (IFM) or corporate real estate environments, Certification in facilities management (FMP, CFM) or commitment to pursue professional development, Track record of conducting systematic floor plan inspections and maintaining data integrity across multiple platforms, Experience identifying opportunities for operational improvements and cost savings, Background serving as an interface between clients, site teams, and operational stakeholders, Experience maintaining compliance with service level agreements and quality standards, Ability to prepare and review operational reports for accuracy and completeness, Background supporting management audits, operations audits, and client quality reviews
What You'll Do.
Perform scheduled floor plan inspections and audits for all JLL-supported sites within your assigned scope
ensuring accuracy and completeness of facility space data
Maintain compliance with established KPI and SLA metrics
tracking performance and addressing any variances proactively
Submit corrective work orders through appropriate systems for any defects
or maintenance issues identified during floor plan audits
Prepare and review daily operational reports for accuracy and completeness prior to submission to management and clients
Maintain and update JLL SharePoint sites
and other data management systems with current
Ensure all required trainings are scheduled and completed on time to maintain compliance and prevent delinquencies
Support compliance efforts for all JLL management audits
and client quality reviews
Identify and support IFM cost savings targets and operational innovations through process improvements and efficiency recommendations
Act as a professional interface with clients
maintaining a service-oriented approach and representing JLL's commitment to excellence
How You'll Work.
Team & Collaboration
Serve as a key interface between clients, site teams, and operational stakeholders; collaborative culture; support each other's wellbeing; champion inclusivity and belonging across teams
Communication Scope
written communication skills; verbal communication skills; customer service orientation
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