Frasers Group
Retail
FloorManagerBeautyFloor
“Floor Manager - Beauty Floor at Frasers Group. Skills: Sales leadership, Team motivation, Customer experience. Drive commercial success of beauty department. Enhance performance in line with trends”
What You'll Achieve.
Achieve departmental goals; Drive category growth; Deliver exceptional customer experiences; Achieve store-level KPIs; Achieve sales targets; Achieve company incentives; Achieve customer satisfaction; Achieve operational efficiency
Industry & Context.
Problem-solver; Resolve conflicts; Make effective decisions
What They're Looking For.
Must Have
3+ years experience in beauty industry, Proven leadership experience, Customer service expertise, Established local client network, Proven sales performance, Achieving targets, Managing budgets, Managing stock levels, Excellent product knowledge, Solid understanding of retail operations, Verbal communication skills, Written communication skills
Nice to Have
Experience in a leadership role
What You'll Do.
Drive commercial success of beauty department
Enhance performance in line with trends
Develop strategic plans
Achieve departmental goals
Analyse data and KPIs
Drive category growth
Lead and inspire teams
Deliver exceptional customer experiences
Provide guidance and coaching
Oversee daily operations
Ensure efficiency and quality
Adhere to company policies
Use business communication tools
Collaborate with Store Manager
Escalate people issues
Escalate performance issues
Collaborate with brand partners
Manage stock deliveries
Manage visual merchandising
Manage in-store events
Monitor store-level KPIs
Achieve sales targets
Achieve company incentives
Achieve customer satisfaction
Achieve operational efficiency
Ensure wage controls are met
Resolve wage control issues
Control stock movement
Run accurate store audits
Implement visual standards
How You'll Work.
Team & Collaboration
Work with head office teams; Work with beauty teams; Build lasting relationships; Interact at all levels; Work with beauty brand partners; Collaborate with third-party brand teams
Communication Scope
Interpersonal skills; Verbal communication; Written communication
Applying for this Floor Manager - Beauty Floor role?
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