Mango
FLOORMANAGER
Neural analysis suggests this role is
optimal for Manager candidates.
“FLOOR MANAGER at Mango. Skills: Customer service, Sales targets, Team motivation. Provide excellent customer service. Ensure team possesses product knowledge”
What You'll Achieve.
Achieve sales targets; Exceed sales targets
Industry & Context.
Prioritise tasks; Adapt to changes
What They're Looking For.
Must Have
40 hours per week, Full flexibility required
What You'll Do.
Provide excellent customer service
Ensure team possesses product knowledge
Ensure team is aware of KPIs
Offer services according to customer needs
Organise and distribute tasks
Implement sales targets
Achieve sales targets
Prioritise customer service
Communicate actively with team
Pass on information affecting sales
Coach employees in training
Coach employees in development
How You'll Work.
Team & Collaboration
Communicate with team
Communication Scope
Communicate at all levels
Full Job Description
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. ## ### **YOUR NEW JOB:** For our store in **Cambridge Grand Arcade SC,** we are looking for a **Floor Manager** to join our team. Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times. **40 hours per week.** **Full flexibility required.** **YOUR MAIN RESPONSIBILITIES:** * To ensure and provide an excellent level of customer service in the store * To ensure the team possesses good product knowledge and is aware of the key performance indicators. * To be familiar with and offer services according to the needs of customers in order to maximise sales. * To organise and distribute tasks and positions to each member of the team * To ensure that sales targets are implemented, achieved and exceeded in store * To prioritise customer service above all other tasks * To communicate actively with the team and pass on any information that may affect sales. * To coach each employee in their training and development, leading by example **ABOUT YOU:** We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store. If you like sharing responsibility, developing both professionally and personally, and wants to grow in a dynamic fash
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