Calvin Klein
lifestyle-brand
FloorManager(38hours)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Floor Manager (38 hours) at Calvin Klein. Skills: customer service, sales, people management, communication. Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.. Support the Management team managing all personnel, product and merchandising functions, business processes and results for their store.”
What You'll Achieve.
achieve the highest levels of customer service, sales and profit; achieve individual sales goals; achieve key performance indicators; achieve store results; achieve product sales; achieve unparalleled service; Achieve company standards/goals for personal sales results: sales v. budgets, sales per hour and units per transaction.
Industry & Context.
ability to resolve conflict and unproductive disagreements; approach all issues with a ‘can do’ approach and act with initiative to find in store solutions; Analyse store level reports and create action plans to improve results.
What They're Looking For.
Must Have
supervisory or specialist roles within a premium or luxury brand, people management experience with the ability to resolve conflict and unproductive disagreements, effective communicator with the ability to build relationships with ease, team player who recognises and celebrates the contributions and achievements of others, confident in giving feedback that promotes positive behavioral change, work well with change, being able to quickly adapt and work with pace, energetic and authentic showing a clear presence on the shop floor, approach all issues with a ‘can do’ approach and act with initiative to find in store solutions
What You'll Do.
Ensure the efficient running of the shop floor
in order to achieve the highest levels of customer service
Support the Management team managing all personnel
product and merchandising functions
business processes and results for their store.
Communicate with staff daily their individual sales goals
key performance indicators
product sales and other information to help them provide unparalleled service and achieve.
Hold ‘one minute meetings’ at the end of employees’ summarise their performance results
provide constructive feedback and recognition.
Execute and model company established best practices in Customer Service
Achieve company standards/goals for personal sales results: sales v. budgets
sales per hour and units per transaction.
Respond to and communicate with the Store Manager on all competitors
community information that could impact company business.
Focus staff on the importance of quality relationships with internal and external customers.
Effectively manage customer complaints in a timely and effective way.
Analyse store level reports and create action plans to improve results.
Effectively communicate with the Store Manager regarding day-to-day operational issues of the store.
Perform Manager-on-duty manage store opening/closing functions and the sales floor.
How You'll Work.
Team & Collaboration
Support the Management team managing all personnel, product and merchandising functions, business processes and results for their store.; Communicate with staff daily their individual sales goals, key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve.; Hold ‘one minute meetings’ at the end of employees’ summarise their performance results, provide constructive feedback and recognition.; Respond to and communicate with the Store Manager on all competitors, community information that could impact company business.; Focus staff on the importance of quality relationships with internal and external customers.; Effectively communicate with the Store Manager regarding day-to-day operational issues of the store.; You'll be a team player who recognises and celebrates the contributions and achievements of others.
Communication Scope
effective communicator with the ability to build relationships with ease
Full Job Description
**Be part of an iconic story. ** At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! ([YouTube](https://www.youtube.com/calvinklein), [Instagram](https://www.instagram.com/calvinklein/), [TikTok](https://www.tiktok.com/@calvinklein?lang=en)) **€18.83 Per hour** Calvin Klein is een wereldwijd lifestyle-merk dat een voorbeeld is van gedurfde, progressieve idealen en een verleidelijke, en vaak minimale, esthetiek. We proberen ons publiek te prikkelen en te inspireren, terwijl we provocerende beelden en opvallende ontwerpen gebruiken om de zintuigen te prikkelen. Nu nog steeds, na meer dan 50 dan jaar, blijft Calvin Klein een culturele begrip over de hele wereld door spanningen te omarmen, ideeën aan te wakkeren en onvoorziene realiteiten te creëren. Wij geloven in een cultuur die ontdekkingen en ideeën uitlokt. We streven ernaar om een positieve impact op de wereld te hebben. Wij inspireren passie bij onze mensen. We belichamen authenticiteit en omarmen individualiteit. Opgericht in 1968 door Calvin Klein en zijn zakenpartner Barry Schwartz, hebben we onze reputatie als leider in de Amerikaanse mode opgebouwd door onze strakke, esthetische en innovatieve ontwerpen. De wereldwijde detailhandelsverkopen van producten van het merk Calvin Klein bedroegen in 2015 meer dan $ 8 miljard en werden gedistribueerd in (meer dan) 110 landen. Calvin Klein heeft wereldwijd meer dan 10.000 medewerkers in dienst. We zijn in 2003 overgenomen door de PVH Corp. **_Over_ DE FUNCTIE** Onze winkels zijn het leven en de ziel van ons bedrijf. Ze fungeren als onze belangrijkste contactpunten met ons steeds evoluerende klantenbestand. Naarmate de wereld van de detailhandel evolueert, zijn wij als bedrijf van menin
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