Mejuri
Retail
FloorLead(Retail)(Fulltime)
“Floor Lead (Retail) (Full-time) at Mejuri. Skills: Customer service, Team leadership, Sales performance, Operations management. Uphold exceptional customer service standards. Foster team development”
What You'll Achieve.
Maximize results and achievement of Key Performance Indicators (KPIs); NPS (85%<); Conversion and Sales Success
Industry & Context.
Seek simple, creative solutions
What They're Looking For.
Must Have
Uphold exceptional customer service standards, Foster team development, Ensure seamless execution of daily operations, Exemplify outstanding interpersonal skills, Embody Mejuri’s values, Inspire the team with a can-do attitude, Create an engaging and dynamic environment for both staff and customers, Lead by example and validate the quality of the in-store customer experience, Communicate, train, and uphold expectations on the team on Mejuri’s Steps of Selling, Maximize results and achievement of Key Performance Indicators (KPIs), Drive own performance as well as the performance and engagement of the team, Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings, Participate as needed in the execution of inventory
Nice to Have
Retail leaders at Mejuri are engaging, nimble, creative and driven
What You'll Do.
Uphold exceptional customer service standards
Foster team development
Ensure seamless execution of daily operations
Lead by example on the sales floor
Drive own performance and team performance
Promote services offerings
Participate in inventory execution
How You'll Work.
Team & Collaboration
Collaborative team player; Inspire the team; Create an engaging and dynamic environment for staff
Communication Scope
Communicate expectations on the team
Applying for this Floor Lead (Retail) (Full-time) role?
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