Greystar
Real Estate
FloatingCommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Floating Community Manager at Greystar. Skills: Property management, Financial management, Team leadership. Manage day-to-day operations. Manage team members”
What You'll Achieve.
Achieve budgeted financial goals; Achieve budgeted operational goals; Meet targeted revenues; Achieve occupancy goals; Achieve revenue goals
Industry & Context.
Resolve customer complaints; Resolve service issues; Troubleshoot issues
Routine local travel, Push/pull/lift/carry up to 20 lbs, Push/pull/lift/carry up to 50 lbs with assistance, Access all exterior parts, Access all interior parts
What They're Looking For.
Must Have
4-6 years relevant experience, Property management experience, Sales experience, Marketing experience, Customer service background, Manage day-to-day operations, Resolve customer complaints, Complete financial records, Increase sales revenues, Coordinate team work, Manage multiple priorities, Work in fast-paced environment, Work independently
Nice to Have
Bachelor's degree in Business Management, Bachelor's degree in Real Estate, Bachelor's degree in related field
What You'll Do.
Manage day-to-day operations
Manage daily activities
Manage property resources
Achieve financial goals
Achieve operational goals
Ensure policy compliance
Ensure Fair Housing compliance
Ensure ADA compliance
Ensure FCRA compliance
Assist in due diligence
Assist in takeover process
Conduct unit inspections
Facilitate onboarding processes
Act as performance improvement resource
Provide individual coaching
Provide one-on-one training
Conduct remedial training
Conduct refresher training
Suggest education alternatives
Suggest training options
Provide input on budget development
Analyze financial statements
Evaluate financial statements
Review marketing information
Access operational reports
Meet targeted revenues
Ensure rent collection
Ensure fee collection
Make financial deposits
Prepare financial status reports
Review financial status reports
Approve vendor invoices
Approve contractor invoices
Approve service provider invoices
Reconcile work performed
Reconcile products purchased
Ensure certificate of insurance validity
Code charges to Chart of Account
Manage vendor communication
Manage contractor communication
Manage service provider communication
Stay within budget constraints
Manage petty cash fund
Oversee lease enforcement
Approve prospective resident applications
Approve renewal leases
Conduct periodic apartment inspections
Follow proper notice requirements
Analyze market trends
Interpret market trends
Implement marketing strategies
Implement leasing strategies
Achieve occupancy goals
Achieve revenue goals
Promote resident satisfaction
Promote resident retention
Respond to complaints
Resolve service issues
Address service issues
Ensure maintenance compliance
Complete resident service requests
Establish social media accounts
Implement social media accounts
Establish email templates
Implement email templates
Establish craigslist templates
Implement craigslist templates
Establish online advertising templates
Implement online advertising templates
Establish search optimization
Implement search optimization
Establish online tools
Implement online tools
Monitor online rating sites
Monitor reputation management sites
Assist with response recommendations
Conduct regular property inspections
Take action to ensure standards
Ensure physical aspects meet standards
Ensure grounds meet standards
Ensure buildings meet standards
Ensure amenities meet standards
Supervise property team members
Manage employee performance
Assist in managing client relationship
Conduct property tours
Provide performance updates
Respond to owner requests
Complete accounting reports
Complete financial reports
Complete administrative reports
Perform other duties as assigned
Ensure lease documents are complete
Ensure lease documents are compliant
Ensure lease documents are organized
How You'll Work.
Team & Collaboration
Onsite team members; Maintenance team members; Client/owner relationship; Accounting department; Vendors/contractors
Communication Scope
Conflict resolution; Customer service
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This role manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. **JOB DESCRIPTION** • Assists in the due diligence and takeover process by completing file audits and unit inspections, as well as conducting interviews and facilitating onboarding processes. • Acts as a performance improvement resource to onsite team members by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations. • Provides input into the development of budget(s) for assigned comm
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