FloatingAreaServiceSupervisorNewEngland

Oversees and performs technical and mechanical work that ensures the inside and external buildings

and common areas of the community meet the Company’s standards for cleanliness

and overall functionality.

Assists and completes work orders generated from resident requests for service

as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem

and making repairs in accordance with established policies

and code requirements.

Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection

creating a “punch” list of maintenance work needed

scheduling vendors and contractors as needed

obtaining needed supplies and materials

completing all maintenance tasks

and inspecting completed work.

Develops standards for the cleanliness and overall appearance of the community’s grounds

market ready unit interiors

central garbage areas

and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.

Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.

Periodically inspects work performed by contractors

vendors and other service providers to verify the work

materials and services meet quality standards

scope and specifications as required.

Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.

Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.

Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible

not being wasteful with materials and supplies

and practicing the correct use for tools and equipment.

Conducts regularly scheduled Greystar safety meetings

ensure all MSDS sheets are current and readily accessible

and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.

Demonstrates customer services skills by treating residents and others with respect

answering questions from team and residents

responding sensitively to complaints about maintenance services

and assigned work orders with efficiency and urgency.