Sodexo
Food And Beverages
FlightsandAccommodationCoordinator
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“Flights and Accommodation Coordinator at Sodexo. Skills: Travel coordination, Accommodation booking, Issue resolution. Coordinate flight bookings. Roster site-based employees”
What You'll Achieve.
Deliver seamless travel experiences; Ensure consistency in processes; Adhere to company standards
Industry & Context.
Issue resolution; Solution-focused
What They're Looking For.
Must Have
Proven experience managing large volumes of travel and accommodation bookings, Experience handling new reservations, modifications, and cancellations, Experience resolving challenges such as missed flights and travel credits, Proficiency in Microsoft Office, Advanced Excel skills, Experience with travel booking software, Experience with INX
What You'll Do.
Coordinate flight bookings
Roster site-based employees
Administer travel arrangements
Handle frequent changes
Handle emergency requests
Monitor issues related to missed flights
Resolve issues related to missed flights
Investigate causes of missed flights
Implement cost-effective solutions
Maintain travel records
Maintain travel documentation
Provide communication to stakeholders
Collaborate with site managers
Minimise travel disruptions
Minimise travel costs
Improve travel booking processes
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Site managers
Communication Scope
Written communication; Verbal communication
Full Job Description
Flights and Accommodation Coordinator Location: Head Office, Balcatta Employment Type: Full-Time | 9-Month Max Term Contract| staggered start, rostered hours from 7.00am to 5.00pm As cover for an internal secondment, Sodexo is seeking an experienced Flights and Accommodation Coordinator to join our team on a 9-month max term contract. This role reports to our Travel and Accommodation Team Leader and is based at our Head Office in Balcatta. You will bring proven experience managing large volumes of travel and accommodation bookings, with the ability to efficiently and accurately handle new reservations, modifications, and cancellations. Your expertise in resolving challenges such as missed flights and travel credits will be essential to delivering seamless travel experiences for Sodexo employees, subcontractors, and service partners. Key Responsibilities: * Efficiently coordinate flight bookings and room rostering for site-based employees, managing large volumes with accuracy * Administer travel arrangements, handling frequent changes, cancellations, and emergency requests with agility and professionalism * Monitor and resolve issues related to missed flights or no-shows, investigating causes and implementing cost-effective solutions * Maintain comprehensive travel records and documentation for reporting and audit purposes * Provide prompt, clear communication to internal and external stakeholders regarding travel updates and adjustments * Collaborate closely with site managers to minimise travel disruptions and associated costs through proactive coordination * Lead efforts to continuously improve travel booking processes, ensuring consistency and adherence to company standards About You: You excel in fast-paced environments where managing numerous simultaneous travel bookings and last-minute changes is the norm. Your exceptional organisational skills and attention to detail enable you to maintain control and accuracy, even under pressure. Skills and Experience: * St
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