Capital One

Auto Finance

FlexRelationshipManager

$67–76k Plano, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Flex Relationship Manager at Capital One. Skills: Relationship management, Customer service, Sales. Cultivate stellar relationships with our dealerships. Optimize communication skills by creating strategic deals”

What You'll Achieve.

Achieve the desired goals

Industry & Context.

Auto Finance

What They're Looking For.

Must Have

1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience

Nice to Have

Bachelor’s Degree in Business, 2+ years experience in Auto Finance, 2+ years experience in Customer Relations, 5+ years experience in Customer Service

What You'll Do.

Cultivate stellar relationships with our dealerships

Optimize communication skills by creating strategic deals

Review the structure in underwriting for COAF

Guide the deals in house for funding

Partner successfully with peers and teammates

How You'll Work.

Team & Collaboration

Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.

Communication Scope

Optimize communication skills; Creating strategic deals and goals with dealerships over the phone

Full Job Description

Flex Relationship Manager Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Flex Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Flex Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals. **General Responsibilities:** * Help cultivate stellar relationships with our dealerships. * Optimize communication skills by creating strategic deals and goals with dealerships over the phone. * Review the structure in underwriting for COAF * Guide the deals in house for funding. * Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives. **Basic Qualifications:** * High School Diploma, GED, or equivalent certification * At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience **Preferred Qualifications:** * Bachelor’s Degree in Business * 2+ years experience in Auto Finance * 2+ years experience in Customer Relations * 5+ years experience in Customer Service At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the ti

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