FlexFieldServiceRepresentative

## **Job Description** **Job Title: Flex Field Services Representative (FFSR)** **Working Pattern: Onsite/Travel up to 60%** **Working location: Little Rock, AR** The Flex Field Services Representative (FFSR) will be based at Little Rock Air Force Base. When not supporting other Rolls-Royce requirements, this FFSR will provide supplemental support to two (2) full-time FSRs based at Little Rock supporting the C130J Hercules platform that has four (4) AE 2100D3 engines. The FFSR will provide interim and on-site technical assistance to Customer personnel in resolving Rolls-Royce multi-platform & multi-product issues. This FFSR will travel up to 60% of the time, on short notice and for long periods of times, in excess of 60 days. The FFSR will support multiple US Department of War Customers, NATO members and allies. This includes troubleshooting, reporting production issues collecting pertinent engine and aircraft data, and initiating investigations into service-related events. Duties will include identifying the technical requirements and working with Rolls-Royce Home Office personnel to provide technical data and other pertinent information to the Customer and ensuring that the provided information is understood and appropriately considered. The duties also include liaison between Rolls-Royce and Customer functional groups for product improvement development and implementation, evaluating changes to engine/aircraft interfaces, and assisting with flight test evaluation of product changes. The individual in this role will also review and analyze data to determine cause and assist in determining corrective maintenance actions; and provide guidance to the Customer to ensure optimal aircraft operational availability and readiness. **Why Rolls-Royce?** Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety