Saks OFF 5TH
Retail
FlexAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Flex Associate at Saks OFF 5TH. Skills: Customer service, Sales, Fashion knowledge. Recommend, select, and help locate merchandise. Greet customers and educate on promotions”
What You'll Achieve.
Achieve individual and store goals for sales; Customer acquisition; Loyalty program participation
Industry & Context.
Resolve customer issues
Flexibility to work evenings, weekends and public holidays
What They're Looking For.
Must Have
High school diploma or equivalent, Experience in a retail, customer service, or sales environment, Proven sales track record, Demonstrated ability to deliver a high standard of customer service, Ability to act promptly in routine situations, Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers, Flexibility to work evenings, weekends and public holidays
Nice to Have
Thorough knowledge of the fashion industry, Passion for sharing your expertise
What You'll Do.
and help locate merchandise
Greet customers and educate on promotions
Process sales transactions using POS register
Resolve customer issues
Achieve individual and store goals
Maintain selling floor and fitting rooms
Complete markdown process
Participate in store programs
Maintain proper display of merchandise
Adhere to Asset Protection procedures
Support shortage and theft awareness program
Complete tasks or special projects
Full Job Description
Salary Range $17.05 - $21.32* **_Job Description:_** **WHO WE ARE:** Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. **WHAT YOU WILL DO:** * Recommend, select, and help locate or obtain merchandise based on customer needs and desires * Be familiar with store inventory to provide customers with best product knowledge * Consistently greet customers and educate them on current promotions * Foster repeat business by building relationships with customers and promoting Saks credit card * Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards * Resolve customer issues through aligning to the core values of trust, integrity and respect * Achieve individual and store goals for sales, customer acquisition and loyalty program participation * Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed * Complete the markdown process with urgency and accuracy in accordance to company standards * Participate in store programs and selling events * Maintain the proper display of merchandise in the store, ensuring they comply with brand standards * Adhere to Asset Protection control and compliance procedures * Support the store’s shortage and theft awareness program through reporting methods provided by the compan
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