Chateau Elan
FleurdeLisServer,PT
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fleur de Lis Server, PT at Chateau Elan. Skills: Guest service, Order taking, Beverage service. Check station for set-up. Check station for cleanliness”
What You'll Achieve.
Achieve customer satisfaction; Meet financial goals; Exceed financial goals
Industry & Context.
Transport trays up to 30lbs, Lift up to 30lbs
What They're Looking For.
Must Have
Basic knowledge of food and beverage preparation, Basic knowledge of service standards, Basic knowledge of guest relations, Basic knowledge of etiquette, Knowledge of table settings, Knowledge of service ware, Knowledge of menu items, Ability to remember menu items, Ability to transport large trays, Ability to operate beverage equipment, Ability to operate toast equipment, Ability to establish effective working relationships, Ability to operate a keyboard, Ability to learn Point of Sale procedures, Effective verbal communication skills, Effective written communication skills, Ability to adapt communication style
Nice to Have
Willing to pitch-in, Team player
What You'll Do.
Check station for set-up
Check station for cleanliness
Repeat order to guest
Input order into Point of Sale
Retrieve orders from kitchen
Confirm order accuracy
Deliver order to guest
Serve alcoholic beverages
Check guest satisfaction
Market specialty coffees
Serve specialty coffees
Operate Point of Sale procedures
Present check to guest
Comply with attendance rules
Perform job-related duties
How You'll Work.
Team & Collaboration
Help co-workers
Communication Scope
Verbal communication; Written communication; Adapt communication style
Full Job Description
**About Us** Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations. We look for people with personality, energy, enthusiasm and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide® discount program. YouDecide® offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. **Overview** Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulatio
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