Ryder

FleetOperationsSupervisor2ndShift

$70–75k Albany, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Fleet Operations Supervisor 2nd Shift at Ryder. Oversee daily shop operations. Lead a team of technicians”

What You'll Achieve.

maximize productivity; maximize vehicle uptime; protect satisfaction and retention; deliver against Net Maintenance Cost per Unit targets; meet financial objectives

Industry & Context.

Problems you'll solve

resolve issues quickly; Perform breakdown root cause analysis; drive corrective action

Eligibility Requirements

Must be available and committed to second shift hours (3:00 PM -- 11:30 PM)

What They're Looking For.

Must Have

H. S. diploma/GED required, 1-3 years or more experience in a maintenance operations environment required, Maintenance and Technical experience in a shop environment required, Must be available and committed to second shift hours (3:00 PM -- 11:30 PM)

Nice to Have

Associate's degree preferred, Bachelor's degree preferred, Supervisory experience preferred, Experience with a Shop Management System preferred, Microsoft Office intermediate preferred, Background in mechanical services, warehousing, or fleet/transportation operations is a plus, vehicle diagnostics/repair knowledge (preferred)

What You'll Do.

Oversee daily shop operations

Lead a team of technicians

Ensure customers stay on the road

Triage unscheduled customer drive-ins

Approve repair orders

Follow warranty procedures

and develop shift team

Build customer relationships

Resolve issues quickly

Oversee parts inventory

Maintain vehicle appearance standards

Inspect completed PMs and repairs

Conduct in-process reviews

Drive corrective action

Keep shop floor compliant

Deliver against Net Maintenance Cost

Manage purchase orders

Manage invoice reconciliation

Manage fuel reconciliation

Identify bill-back opportunities

Maintain data integrity

How You'll Work.

Team & Collaboration

work alongside our Operations Manager; lead a team of technicians and service employees; Lead, coach, and develop your shift team; align the team and set priorities; Work with Service Manager to ensure all technicians are properly trained

Communication Scope

clear and confident in both written and verbal settings; communicate vehicle status updates in real time; communicate with customers

Full Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : Are you a hands-on leader who thrives in a fast-paced environment and takes pride in keeping operations running smoothly? Ryder is looking for an Operations Supervisor to lead our second shift team at our Albany, NY fleet maintenance location. In this role, you will work alongside our Operations Manager to oversee daily shop operations, lead a team of technicians and service employees, and ensure our customers stay on the road. This is a visible, high-impact position with a clear path toward the Operations Manager role for the right candidate. * **Competitive salary: $70,000 - $75,000 annually** * **Schedule 2nd Shift 3:00 PM - 11:30 PM** * **Comprehensive benefits package including medical, dental, and vision coverage** * **Paid time off and company holidays** * **401(k) with company match** **Workflow and Scheduling** * Plan, schedule, and assign work to technicians to maximize productivity and vehicle uptime * Triage unscheduled customer drive-ins and communicate vehicle status updates in real time * Conduct yard checks to keep work prioritized and on track * Review and approve repair orders and ensure warranty procedures are followed **Team Leadership** * Lead, coach, and develop your shift team -- including Technicians-in-Charge, Customer Service Coordinators, Technicians, and Service Employees * Manage performance, provide feedback, and support team growth * Run shift meetings to align the team and set priorities **Customer and Asset Management** * Build strong customer relationships and resolve issues quickly to protect satisfaction and retention * Oversee parts inventory, vehicle specifications, and shop tooling needs * Maintain vehicle appearance standards and ensure all assets are properly documented **Quality and Safety** * Inspect completed PMs and repairs, and conduct in-process reviews on non-PM work * Perf

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