FleetCoordinator

A unique and exciting opportunity has arisen to join the KINTO team. The successful candidate will be based on-site at Molson Coors in Burton-upon-Trent, playing a key role in supporting and representing the KINTO brand and its operations. **The role in a nutshell:** The role acts as the primary day-to-day liaison between drivers, suppliers, and KINTO, ensuring the smooth operation of the vehicle fleet in line with contractual, cost, and compliance requirements. **Day to Day Tasks:** * Acting as the on-site point of contact for the customer’s fleet stakeholders * Managing the day-to-day fleet administration for the customer’s vehicle fleet including salary sacrifice in conjunction with the Molson Coors team at KINTO * Handling queries via phone, email and digital channels, using case management tools, providing first contact resolution where possible * Maintaining accurate fleet records within fleet management and case management systems * Creating, updating and enhancing reporting capabilities to create workable insights * Pool car management; to include physical checks and arranging and overseeing valet and mechanical repairs * Manage the vehicle re-allocation process ensuring accuracy of records and reporting * Supporting both drivers and fleet contacts across the entire driver journey with a wide range of queries * Managing payroll adjustment validations * Building sustainable and trusted relationships through open and professional communication with internal and external stakeholders * Acting as an escalation point within KINTO and Molson Coors ensuring queries are resolved as a priority * Attending weekly meetings with Molson Coors and KINTO providing clear progress updates and escalating where necessary * Managing and supporting the VIP process **Experience you’ll gain:** * Handling a wide range of queries and escalations sharpening your ability to problem solve * Feedback from quality checks to enhance your service delivery * Relationship building across a n