Baxi
Fleet&ComplianceManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fleet & Compliance Manager at Baxi. Skills: resource planning, fleet management, compliance, stakeholder management, continuous improvement. optimisation of our field engineering workforce. ensuring maximum productivity”
What You'll Achieve.
maximum productivity; full compliance; exceptional customer experience; cost control; service delivery performance; customer commitments and SLAs are consistently achieved; minimise operational impact and improve efficiency
Industry & Context.
analytical skills; solution-focused mindset; data-driven decisions; Analyse data to identify trends and implement performance improvements
What They're Looking For.
Must Have
Proven experience in fleet management, including vehicle lifecycle, leasing, maintenance, and compliance, Experience managing external fleet providers and third-party suppliers, Experience in logistics, planning, scheduling, or field service operations, understanding of compliance and regulatory frameworks (fleet and/or engineering), Proven ability to analyse data and present actionable insights, Experience managing budgets, suppliers, and contracts, Excellent communication and influencing skills, people management and leadership capability, High level of proficiency in Microsoft Office or similar tools
Nice to Have
Ideally, experience with planning and scheduling systems and working within a field service or engineering environment
What You'll Do.
optimisation of our field engineering workforce, ensuring maximum productivity, full compliance, exceptional customer experience, managing field resource planning, fleet operations, regulatory compliance, maximising the utilisation of the field engineering workforce, ensuring compliance with all safety, legal, and operational standards, oversee a national fleet of approximately 280 vehicles, managing vehicle lifecycle, supplier performance, compliance, cost control, workforce capacity, downtime budgets, ensure all engineers are fully trained, certified, and compliant with industry regulations such as Gas Safe, Fleet Management, Manage relationships with external fleet providers, Ensure all vehicles are maintained and managed in line with legal, safety, and compliance requirements, Oversee the full vehicle lifecycle, Manage the van off-road process, Coordinate and manage vehicle renewals, Monitor fleet age profile and make informed decisions on lease extensions or replacements, Oversee onboarding and offboarding of engineers and vehicles, Manage third-party suppliers for vehicle tracking, fuel cards, home charging points, and in boot parts delivery, Ensure Fleet Coordinators actively monitor cost to serve and identify opportunities to minimise operational impact and improve efficiency, Resource Management, Ensure customer commitments and SLAs are consistently achieved, Plan and allocate workforce capacity, including shifts, holidays, and leave, Identify and deliver training requirements aligned to business and technology needs, Manage recruitment planning in line with demand and headcount strategy, Monitor and control downtime, absence, and productivity costs, Support annual budgeting processes and resource forecasting, Manage travel, accommodation, and training logistics within financial guidelines, Analyse data to identify trends and implement performance improvements, Compliance, Ensure full compliance across field operations and escalate risks where required, Manage engineer certifications (ACS, Gas Safe, etc.
) and training records, Maintain subcontractor compliance, documentation, and contracts, Oversee asset management and systems compliance (e.
HHT, FFIQ), Monitor driver behaviour, mileage claims, and fuel usage, Manage incident reporting including RIDDOR and Gas Safe requirements, Employee Performance, Lead, coach, and develop a team of circa 9 employees, Conduct regular 1: 1s and team meetings, Drive employee engagement and continuous improvement initiatives, Ensure delivery of accurate, timely, and efficient operational support.
How You'll Work.
Team & Collaboration
cross-functional coordination; stakeholder management; collaborative leader; influencing stakeholders; stakeholder management skills; team meetings; team collaboration
Communication Scope
Excellent communication and stakeholder management skills; Excellent communication and influencing skills
Full Job Description
_Field Capacity, Fleet and Compliance Manager - Warwick_ **Job description** We are looking for a highly organised and driven Field Capacity, Fleet and Compliance Manager to lead the optimisation of our field engineering workforce, ensuring maximum productivity, full compliance, and an exceptional customer experience. This role plays a critical part in managing field resource planning, fleet operations, and regulatory compliance across our UK Service division. **The Person:** A confident and collaborative leader with strong analytical and organisational skills, you thrive in a fast-paced operational environment. You are comfortable managing multiple priorities, influencing stakeholders, and making data-driven decisions across both operational and asset based environments. **You bring:** • Proven experience in resource planning, logistics, scheduling, and fleet management environments • Strong knowledge of fleet operations, including leasing, maintenance, compliance, and vehicle lifecycle management • Experience working with external fleet providers and third-party suppliers • Strong knowledge of compliance, policies, and regulatory requirements • Excellent communication and stakeholder management skills • Experience managing budgets, suppliers, contracts, and performance metrics • A proactive, solution-focused mindset with a passion for continuous improvement • The ability to lead, coach, and develop teams to deliver high performance • Ideally, experience with planning and scheduling systems and working within a field service or engineering environment **The Role:** Reporting to the Head of Customer Experience, this role is responsible for maximising the utilisation of the field engineering workforce while ensuring compliance with all safety, legal, and operational standards. You will oversee a national fleet of approximately 280 vehicles, managing vehicle lifecycle, supplier performance, compliance, and cost control, alongside workforce capacity and downtime budget
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