Sezamo
Operations & Supply Chain
FleetClaimsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fleet Claims Coordinator at Sezamo. Skills: insurance claims management, fleet operations, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Own the end-to-end insurance claims agenda for Sezamo’s fleet.. Manage claim cases with insurance companies, repair shops, and internal teams, ensuring fast, accurate, and compliant handling of all incidents.”
What You'll Achieve.
ensuring fast, accurate, and compliant handling of all incidents.; improve data accuracy; reduce downtime for vehicles; directly impacting operational efficiency and customer delivery performance.; reducing delays and improving fleet availability.
Industry & Context.
organizational and problem-solving skills.
What They're Looking For.
Must Have
Proven experience in insurance claims management, fleet operations, or related administration., organizational and problem-solving skills., Attention to detail and ability to work with sensitive documentation., Ability to manage multiple cases simultaneously under tight deadlines., Excellent communication and negotiation skills with external partners., Knowledge of insurance processes and claim settlement procedures., Fluency in local language and B2 english
Nice to Have
Degree in Business Administration, Logistics, Law, or related field., Experience in automotive services, leasing, or fleet management., Familiarity with ERP or claims management systems.
What You'll Do.
Own the end-to-end insurance claims agenda for Sezamo’s fleet.
Manage claim cases with insurance companies
and compliant handling of all incidents.
Unify claim processes
improve data accuracy
and reduce downtime for vehicles
directly impacting operational efficiency and customer delivery performance.
Own full insurance claims agenda
and driver-related claims.
Manage claim documentation between fleet management and insurance companies.
Lead daily coordination with insurance providers
and internal fleet operations.
and fulfillment of claims with insurers.
and recovery of damages caused by couriers.
Oversee the entire claim process from incident reporting to settlement.
Communicate with insurers on claims reporting
and document handling.
Unify insurance claim procedures and ensures standardized processes across all vehicles and sites.
Support faster documentation for new and used cars
reducing delays and improving fleet availability.
How You'll Work.
Team & Collaboration
Manage claim cases with insurance companies, repair shops, and internal teams; Lead daily coordination with insurance providers, workshops, and internal fleet operations; Communicate with insurers on claims reporting, inspections, and document handling; work with people who move fast, support each other and celebrate wins together
Communication Scope
Excellent communication and negotiation skills with external partners.; Communicate with insurers on claims reporting, inspections, and document handling.
Full Job Description
As Fleet Claims Coordinator, you will own the end-to-end insurance claims agenda for Sezamo’s fleet. You will manage claim cases with insurance companies, repair shops, and internal teams, ensuring fast, accurate, and compliant handling of all incidents. You will unify claim processes, improve data accuracy, and reduce downtime for vehicles, directly impacting operational efficiency and customer delivery performance. WHAT WE EXPECT FROM YOU - Own full insurance claims agenda, including liability, accident, windscreen, and driver-related claims. - Manage claim documentation between fleet management and insurance companies. - Lead daily coordination with insurance providers, workshops, and internal fleet operations. - Control invoicing, reimbursement, and fulfillment of claims with insurers. - Enforce co-payments, unpaid fees, and recovery of damages caused by couriers. - Oversee the entire claim process from incident reporting to settlement. - Communicate with insurers on claims reporting, inspections, and document handling. - Unify insurance claim procedures and ensures standardized processes across all vehicles and sites. - Support faster documentation for new and used cars, reducing delays and improving fleet availability. WHAT WE LOOK FOR - Proven experience in insurance claims management, fleet operations, or related administration. - Strong organizational and problem-solving skills. - Attention to detail and ability to work with sensitive documentation. - Ability to manage multiple cases simultaneously under tight deadlines. - Excellent communication and negotiation skills with external partners. - Knowledge of insurance processes and claim settlement procedures. - Fluency in local language and B2 english PREFERRED - Degree in Business Administration, Logistics, Law, or related field. - Experience in automotive services, leasing, or fleet management. - Familiarity with ERP or claims management systems. What's in it for you - Meal vouchers (35 Ron/day work
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