Sezamo

Operations & Supply Chain

FleetClaimsCoordinator

bucharest, bucurești, romania FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Fleet Claims Coordinator at Sezamo. Skills: insurance claims management, fleet operations, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Own the end-to-end insurance claims agenda for Sezamo’s fleet.. Manage claim cases with insurance companies, repair shops, and internal teams, ensuring fast, accurate, and compliant handling of all incidents.”

What You'll Achieve.

ensuring fast, accurate, and compliant handling of all incidents.; improve data accuracy; reduce downtime for vehicles; directly impacting operational efficiency and customer delivery performance.; reducing delays and improving fleet availability.

Industry & Context.

Operations & Supply Chain
Problems you'll solve

organizational and problem-solving skills.

What They're Looking For.

Must Have

Proven experience in insurance claims management, fleet operations, or related administration., organizational and problem-solving skills., Attention to detail and ability to work with sensitive documentation., Ability to manage multiple cases simultaneously under tight deadlines., Excellent communication and negotiation skills with external partners., Knowledge of insurance processes and claim settlement procedures., Fluency in local language and B2 english

Nice to Have

Degree in Business Administration, Logistics, Law, or related field., Experience in automotive services, leasing, or fleet management., Familiarity with ERP or claims management systems.

What You'll Do.

Own the end-to-end insurance claims agenda for Sezamo’s fleet.

Manage claim cases with insurance companies

and compliant handling of all incidents.

Unify claim processes

improve data accuracy

and reduce downtime for vehicles

directly impacting operational efficiency and customer delivery performance.

Own full insurance claims agenda

and driver-related claims.

Manage claim documentation between fleet management and insurance companies.

Lead daily coordination with insurance providers

and internal fleet operations.

and fulfillment of claims with insurers.

and recovery of damages caused by couriers.

Oversee the entire claim process from incident reporting to settlement.

Communicate with insurers on claims reporting

and document handling.

Unify insurance claim procedures and ensures standardized processes across all vehicles and sites.

Support faster documentation for new and used cars

reducing delays and improving fleet availability.

How You'll Work.

Team & Collaboration

Manage claim cases with insurance companies, repair shops, and internal teams; Lead daily coordination with insurance providers, workshops, and internal fleet operations; Communicate with insurers on claims reporting, inspections, and document handling; work with people who move fast, support each other and celebrate wins together

Communication Scope

Excellent communication and negotiation skills with external partners.; Communicate with insurers on claims reporting, inspections, and document handling.

Full Job Description

As Fleet Claims Coordinator, you will own the end-to-end insurance claims agenda for Sezamo’s fleet. You will manage claim cases with insurance companies, repair shops, and internal teams, ensuring fast, accurate, and compliant handling of all incidents. You will unify claim processes, improve data accuracy, and reduce downtime for vehicles, directly impacting operational efficiency and customer delivery performance.     WHAT WE EXPECT FROM YOU - Own full insurance claims agenda, including liability, accident, windscreen, and driver-related claims. - Manage claim documentation between fleet management and insurance companies. - Lead daily coordination with insurance providers, workshops, and internal fleet operations. - Control invoicing, reimbursement, and fulfillment of claims with insurers. - Enforce co-payments, unpaid fees, and recovery of damages caused by couriers. - Oversee the entire claim process from incident reporting to settlement. - Communicate with insurers on claims reporting, inspections, and document handling. - Unify insurance claim procedures and ensures standardized processes across all vehicles and sites. - Support faster documentation for new and used cars, reducing delays and improving fleet availability.   WHAT WE LOOK FOR - Proven experience in insurance claims management, fleet operations, or related administration. - Strong organizational and problem-solving skills. - Attention to detail and ability to work with sensitive documentation. - Ability to manage multiple cases simultaneously under tight deadlines. - Excellent communication and negotiation skills with external partners. - Knowledge of insurance processes and claim settlement procedures. - Fluency in local language and B2 english PREFERRED - Degree in Business Administration, Logistics, Law, or related field. - Experience in automotive services, leasing, or fleet management. - Familiarity with ERP or claims management systems. What's in it for you - Meal vouchers (35 Ron/day work

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