Covetrus
animal-health technology and services
FixedTermITSupportTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Fixed Term IT Support Technician at Covetrus. Skills: IT Support, Helpdesk, Troubleshooting. Provide first-line IT support. Log support requests”
Industry & Context.
Troubleshoot hardware; Troubleshoot software; Troubleshoot user issues
What They're Looking For.
Must Have
Basic knowledge of Windows, Basic knowledge of Microsoft Office
Nice to Have
Previous IT support experience, Previous helpdesk experience
What You'll Do.
Provide first-line IT support
Resolve support requests
Troubleshoot hardware issues
Troubleshoot software issues
Troubleshoot user issues
Assist with hardware installs
Assist with general IT maintenance
Liaise with third-party support providers
How You'll Work.
Team & Collaboration
Work as part of a team
Communication Scope
Good communication skills
Full Job Description
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. **Fixed Term IT Support Technician** **Approx. 20 Hours per Week | Immediate Start** **Ideal for Students** We are looking for an enthusiastic IT Support Technician to join our small and friendly IT team on a fixed-term basis to cover a period of absence within the business. This is a fantastic opportunity for someone looking to start or develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply. **Key Responsibilities** * Provide first-line IT support to internal and remote users * Log and resolve support requests via the helpdesk system * Troubleshoot hardware, software, and user issues * Support PCs, laptops, printers, scanners, and related equipment * Assist with hardware installs, cabling, and general IT maintenance * Liaise with third-party support providers where required **What We’re Looking For** * Good communication and customer service skills * A willingness to learn and develop * Basic knowledge of Windows and Microsoft Office * Ability to work independently and as part of a team **What We Offer** * Around 20 hours per week during term time * Flexible working around studies where possible * Opportunity for additional hours during holidays/summer Previous IT support or helpdesk experience is beneficial but not essential as training will be provided for the right candidate. **Register your interest by emailing your CV to - UKIRecruitment @covetrus.com** _Covetrus is
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