Covetrus

animal-health technology and services

FixedTermITSupportTechnician

Dumfries, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Fixed Term IT Support Technician at Covetrus. Skills: IT Support, Helpdesk, Troubleshooting. Provide first-line IT support. Log support requests”

Industry & Context.

animal health technology and services
Problems you'll solve

Troubleshoot hardware; Troubleshoot software; Troubleshoot user issues

What They're Looking For.

Must Have

Basic knowledge of Windows, Basic knowledge of Microsoft Office

Nice to Have

Previous IT support experience, Previous helpdesk experience

What You'll Do.

Provide first-line IT support

Resolve support requests

Troubleshoot hardware issues

Troubleshoot software issues

Troubleshoot user issues

Assist with hardware installs

Assist with general IT maintenance

Liaise with third-party support providers

How You'll Work.

Team & Collaboration

Work as part of a team

Communication Scope

Good communication skills

Full Job Description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. **Fixed Term IT Support Technician** **Approx. 20 Hours per Week | Immediate Start** **Ideal for Students** We are looking for an enthusiastic IT Support Technician to join our small and friendly IT team on a fixed-term basis to cover a period of absence within the business. This is a fantastic opportunity for someone looking to start or develop a career in IT. We are happy to consider candidates with little experience who are keen to learn, as well as more experienced support technicians. Apprenticeship applicants are also encouraged to apply. **Key Responsibilities** * Provide first-line IT support to internal and remote users * Log and resolve support requests via the helpdesk system * Troubleshoot hardware, software, and user issues * Support PCs, laptops, printers, scanners, and related equipment * Assist with hardware installs, cabling, and general IT maintenance * Liaise with third-party support providers where required **What We’re Looking For** * Good communication and customer service skills * A willingness to learn and develop * Basic knowledge of Windows and Microsoft Office * Ability to work independently and as part of a team **What We Offer** * Around 20 hours per week during term time * Flexible working around studies where possible * Opportunity for additional hours during holidays/summer Previous IT support or helpdesk experience is beneficial but not essential as training will be provided for the right candidate. **Register your interest by emailing your CV to - UKIRecruitment @covetrus.com** _Covetrus is

Free ATS check

Applying for this Fixed Term IT Support Technician role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Covetrus?

Real rants from real employees. Read before you apply.

Read Company Rants →