Four Seasons
Five-One-SixServer(On-Call)
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“Five-One-Six Server (On-Call) at Four Seasons. Skills: cocktail server, customer service. Describe beverage menu to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation method. Communicate guests' orders including any special needs or requests to the bartenders using the point of sales systems”
What You'll Achieve.
achieve maximum customer service and satisfaction
Industry & Context.
responds urgently and appropriately to guest concerns
On-Call, Ability to carry and balance a tray
What They're Looking For.
Must Have
Ability to carry and balance a tray, Ability to accurately process cash & credit card transactions
Nice to Have
Minimum 2 years cocktail server or related work preferred, Luxury hotel experience is a plus
What You'll Do.
Describe beverage menu to guests by offering interesting and vivid descriptions of each item's origin
and preparation method
Communicate guests' orders including any special needs or requests to the bartenders using the point of sales systems
Anticipate guests needs
and responds urgently and appropriately to guest concerns
Properly and accurately close guest process cash and credit card payments and properly settle voided or complimentary drinks
clean and set up tables
How You'll Work.
Communication Scope
Describe beverage menu to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation method; Communicate guests' orders including any special needs or requests to the bartenders using the point of sales systems
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre. Four Seasons Resort O'ahu at Ko Olina is looking for an **On-Call Server** has a passion for excellence and the spirit of aloha. The **Server** reports to the **FiveOneSix Manager** and responds to all interactions in an efficient, courteous and professional manner to achieve maximum customer service and satisfaction. **Five-One-Six** is located on the Resort’s rooftop with panoramic views of the Pacific Ocean, Five-One-Six promises an unforgettabl
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