Harvard University
Higher Education
FireSafetySystemSupervisor
Neural analysis suggests this role is
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“Fire Safety System Supervisor at Harvard University. Skills: Fire safety systems, SOP development, Service Level Agreements. Develop and refine SOPs for core work activities. Establish process for temporary impairment and restoration of”
What You'll Achieve.
Maintain compliance; Optimize resource efficiency; Ensure highest levels of performance; Ensure high levels of satisfaction; Identify trends and opportunities; Ensure life safety program compliance; Ensure optimal alignment of resources
Industry & Context.
Root cause analysis
Critical Operations Personnel, On-site support during emergency situations
What They're Looking For.
Must Have
UL listed to perform third-party pre-acceptance testing, Maintain building fire alarm and suppression systems, Develop Standard Operating Protocols (SOPs), Create and succeed with Service Level Agreements, Provide technical guidance to project management teams, Oversee and inspect work for quality, Administer performance management actions
What You'll Do.
Develop and refine SOPs for core work activities
Establish process for temporary impairment and restoration of
Establish protocols for prioritization of all work
Establish timeliness standards for completion of all work
Monitor work management database daily
Establish protocols for maintenance of records
Provide guidance to customers in work scopes
Manage or support additional technical resources
Perform O&M review of customer plans
Develop Service Level Agreements
Solicit customer feedback on timeliness and quality
Perform audits and analyses of activities
Prepare customer and management reports
Work closely with Campus Services Safety Officer
Work closely with Life Safety Officer
Incorporate required changes into SOPs
Select and develop staff positions
Develop and administer employee communication strategies
Provide employee coaching
and disciplinary actions
How You'll Work.
Team & Collaboration
Collaborative partnerships; Cross-functional teams; Internal and external consultants; Campus Services Safety Officer; Life Safety Officer; Electrical Compliance Inspector
Full Job Description
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Summary: Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. The Fire Safety Services group includes a large hourly workforce (+ 38 technicians) that maintain, repair, inspect and test building fire protection and life safety systems throughout the University on a fee-for-service basis. The maintained equipment inventory includes fire alarm systems, fire pumps, fire suppression systems, emergency lighting systems, and emergency generators used to power life-safety circuits and critical systems. The group supports a central fire alarm reporting system that receives building alarm signals through the University Operations Center (which relays them to the municipal fire departments) and maintains on-site staffing 24 x7 for alarm response and service. The group is UL listed to perform third-party pre-acceptance testing and reporting for the Authority Havi
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