Harvard University

Higher Education

FireSafetySystemSupervisor

$116–173k ~AI est. Cambridge, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Fire Safety System Supervisor at Harvard University. Skills: Fire safety systems, SOP development, Service Level Agreements, Performance management. Develops and refines SOPs for core work activities. Establishes process for temporary impairment and restoration of”

What You'll Achieve.

Maintain compliance; Optimize resource efficiency; Ensure highest levels of performance; Ensure high levels of satisfaction; Identify trends and opportunities; Ensure life safety program compliance; Ensure optimal alignment of resources

Industry & Context.

Higher Education
Problems you'll solve

Root cause analysis; Troubleshooting; Data-driven decision making

Eligibility Requirements

Critical Operations Personnel, On-site support during emergency situations

What They're Looking For.

Must Have

UL listed to perform third-party pre-acceptance testing, Develops Standard Operating Protocols (SOPs), Creation and success of Service Level Agreements, Provides technical guidance to project management teams, Oversees and inspects work for quality, Administers and delivers performance management actions

What You'll Do.

Develops and refines SOPs for core work activities

Establishes process for temporary impairment and restoration of

Establishes protocols for prioritization of all work

Establishes timeliness standards for completion of all work

Monitors work management database daily

Establishes protocols for maintenance of records

Provides guidance to customers in work scopes

Manages or supports additional technical resources

Performs O&M review of customer plans

Develops Service Level Agreements

Solicits customer feedback on timeliness and quality

Performs audits and analyses of maintenance activities

Prepares customer and management reports

Works closely with Campus Services Safety Officer

Works closely with Life Safety Officer

Incorporates required changes into work group SOPs

Selects and develops staff positions

Develops and administers employee communication strategies

Provides employee coaching

and disciplinary actions

How You'll Work.

Team & Collaboration

Cross-functional coordination; Collaborative partnerships; Internal and external consultants; Campus Services Safety Officer; Life Safety Officer; Electrical Compliance Inspector

Communication Scope

Customer reports; Management reports

Process & Methodology

Project management

Full Job Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Summary: Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. The Fire Safety Services group includes a large hourly workforce (+ 38 technicians) that maintain, repair, inspect and test building fire protection and life safety systems throughout the University on a fee-for-service basis. The maintained equipment inventory includes fire alarm systems, fire pumps, fire suppression systems, emergency lighting systems, and emergency generators used to power life-safety circuits and critical systems. The group supports a central fire alarm reporting system that receives building alarm signals through the University Operations Center (which relays them to the municipal fire departments) and maintains on-site staffing 24 x7 for alarm response and service. The group is UL listed to perform third-party pre-acceptance testing and reporting for the Authority Havi

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