Johnson Controls
FireDetectionServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fire Detection Service Technician at Johnson Controls. Skills: Fire Alarm Systems, Service and repairs. Receive service calls. Contact customer representative”
Industry & Context.
Diagnose problems; Troubleshooting
On-call rotation, Carry equipment up to 70 lbs, Work on ladders, Work on scaffolding, Work on high lift equipment, Work within ducts, Work in crawl spaces, Work above ceilings
What They're Looking For.
Must Have
2+ years experience low voltage, Experience reading blueprints, Knowledge of test equipment, High School Diploma or equivalent, Ability to follow instructions, Capable of physical labor, Work in difficult positions, Demonstrate high customer service, Maintain truck inventory, Adhere to safety guidelines
Nice to Have
NICET Level II certification
What You'll Do.
Receive service calls
Contact customer representative
Perform service and repairs
Follow troubleshooting procedures
Troubleshoot fire systems
Interpret specifications
Interpret software/systems
Interpret product manuals
Exhibit customer service skills
Communicate with district staff
Communicate with customers
Complete Service Acknowledgements
Obtain customer signature
Participate in On-call rotation
How You'll Work.
Team & Collaboration
Service team
Communication Scope
Customer satisfaction
Full Job Description
**Fire Detection Service Technician 1** **Build your best future with the Johnson Controls team** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! **What we offer** * **Competitive salary** * Paid vacation/holidays/sick time- * Comprehensive benefits package including 401K, medical, dental, and vision care – **Available day one** * Encouraging and collaborative team environment * Dedication to safety through our Zero Harm policy * Check us out!: **What you will do** * Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. * Responsible for contacting customer representative and ascertain equipment/systems problems. * Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. * Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. * Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell. * Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. * Exhibit excellent customer service skills by consistently com
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