Johnson Controls

Security

FireandSecurityServiceEngineer

United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Fire and Security Service Engineer at Johnson Controls. Skills: Fire and Security Systems, System Maintenance, Customer Service. Provide engineering services. Perform system maintenance”

What You'll Achieve.

Deliver world-class engineering solutions; Ensure solutions meet customer expectations; Ensure solutions exceed customer expectations

Industry & Context.

Security
Problems you'll solve

Respond to technical faults

Eligibility Requirements

Participate in on-call rota, Provide 24/7 engineering support, Achieve and maintain government-level SC clearance

What They're Looking For.

Must Have

integrated enterprise-level systems, CCTV, Intruder Alarm Systems, Perimeter Detection, Access Control, Video Intercom Systems, Fire Systems, Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, Commend, high-end CCTV cameras, Bosch, Axis, Optical/Thermal imaging, Grade 3 Intruder Alarm installations, Galaxy, Texecom, government-level SC clearance

Nice to Have

Senstar Omnitrax/Fibre Patrol, Fibre Optic systems

What You'll Do.

Provide engineering services

Perform system maintenance

Deliver service across systems

Meet customer expectations

Take ownership of service activities

Respond to technical call-outs

Coordinate between teams

Maintain communication

Keep accurate records

Support team with faults

Optimize customer systems

Enhance customer systems

How You'll Work.

Team & Collaboration

Collaborate with customers; Collaborate with project management teams; Collaborate with internal stakeholders; Work as part of a wider team

Communication Scope

Excellent communication skills

Process & Methodology

Project management

Full Job Description

**_Why join our team at Johnson Controls?_** We are at the forefront of cutting-edge security innovation, we specialise in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments. We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best-of-breed technologies and meticulous project management, we deliver fully integrated, turn-key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future-proof. What sets us apart is our deep expertise in high-end surveillance and bespoke installation techniques. This makes us a trusted partner in some of the most sensitive and demanding environments. If you're passionate about innovation, precision, and making a real impact in the world of security, you'll thrive here. **_What you will do_** As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance, and service delivery across CCTV, Access Control, Intruder Alarm and Fire Sytems . You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions. In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept. As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a

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