Johnson Controls
FireAlarmServiceTechnician
“Fire Alarm Service Technician at Johnson Controls. Skills: Fire alarm systems, Building systems products, Customer service, Sales. Receive service calls. Contact customer representative”
What You'll Achieve.
Meet or exceed quotas
Industry & Context.
Diagnose problems; Solve building inefficiencies; Resolve service related items
Ability to transport equipment and tools weighing up to 40 lbs, Ability to work in restricted areas, Adept at maneuvering ladders
What They're Looking For.
Must Have
High School diploma or equivalency, Mechanical or electronic experience, Valid motor vehicle license, Demonstrated mechanical aptitude, Basic computer knowledge, Ability to transport equipment and tools weighing up to 40 lbs, Ability to work in restricted areas, Adept at maneuvering ladders, High level of customer service, Effective communication skills
Nice to Have
Previous experience in the Fire Protection industry, Knowledge of NFPA standards, Knowledge of dangerous goods
What You'll Do.
Receive service calls
Contact customer representative
Ascertain equipment/systems problems
Perform service and repairs on electronic fire alarm
Perform service and repairs on related building system
Provide customers with highest level of service
Solve building inefficiencies
Resolve service related items
Provide solutions and outcomes
Make recommendations based on manufacturer's specification
Make recommendations based on state/local codes
Identify deficiencies
Up-sell existing customers to new product offerings
Up-sell existing customers to new services
Sell new accounts on the route
Call on potential customers
Offer suppression products
Offer suppression services
Provide recommendations and solutions
Ensure facility is running efficiently
Provide quotes to support recommendations
Provide quotes to support solutions
How You'll Work.
Team & Collaboration
Internal customers; External customers
Communication Scope
Customer service; Effective communication
Applying for this Fire Alarm Service Technician role?
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