Intermex Wire Transfer
Money Transfer Services
FintechCustomerSuccessRepresentative
“Fintech Customer Success Representative at Intermex Wire Transfer. Skills: Sales, Customer Success, FX rates. Maintain and develop relationships with assigned area agents. Execute day-to-day FX investments”
What You'll Achieve.
Achieve sales objectives; Achieve revenue goals; Increase profits; Increase agent transactions; Increase loyalty; Maximize customer satisfaction; Increase volume and transactional revenue streams; Maximize revenue
Industry & Context.
Provide resolutions to maximize customer satisfaction
Must be able to work evenings and weekends, Work shifts: 10am to 7pm, or 12pm to 9pm
What They're Looking For.
Must Have
2 or more years of sales or customer success experience, Analytical and mathematical reasoning, Bilingual English/Spanish
Nice to Have
Bachelors or Associate’s Degree in Business Administration, Finance, Economics, International Business or related fields
What You'll Do.
Maintain and develop relationships with assigned area agents
Execute day-to-day FX investments
Manage ROI to achieve sales objectives
Leverage Intermex products and services
Provide support and build relationships with agents
Monitor and negotiate FX rates
Perform regular market analysis on competitors
Facilitate exchange rate changes
Support agents with transactions
Provide resolutions to maximize customer satisfaction
Partner with sales teams to increase revenue
Generate and increase transactions to maximize revenue
How You'll Work.
Team & Collaboration
Partner with Field and Internal sales teams
Applying for this Fintech Customer Success Representative role?
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ANONYMOUS · UNFILTERED
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