ADCI
Finance
FinOpsAnalystAR,GlobalAccountReceivables
“FinOps Analyst - AR, Global Account Receivables at ADCI. Skills: Account Receivables, Collections. Handle inbound calls. Make outbound calls”
What You'll Achieve.
Meet monthly productivity goals
Industry & Context.
Resolve customer disputes; Resolve customer queries
Flexible for Night Shift
What They're Looking For.
Must Have
Degree in Finance/Accounting/Business Studies, 2 to 4 years of experience in Accounts Receivables, Ability to provide exceptional customer experience, Ability to take initiatives, Meet tight deadlines, Prioritize workload
Nice to Have
Master's degree or above in finance, accounting or related field, Prior exposure to Oracle ERP
What You'll Do.
Resolve accounts receivables related queries
Support customers to resolve billing issues
Drive monthly collection targets
Follow-up with customers via emails
Follow-up with customers via phone calls
Ensure timely collection of payments
Maintain detailed post correspondence update
Ensure aging is up to date
Apply credits and collections
Account for uncollectible amounts
Clear miscellaneous differences
Collaborate with various stakeholders
Resolve customer disputes
Resolve customer queries
Establish and maintain good client relationships
Monitor high-risk accounts
Ensure timely escalation of challenges
Improve the customer experience
Streamline accounts receivable process
Improve accounts receivable process
Identify areas of improvement
Meet monthly productivity goals
Reconcile complex accounts
How You'll Work.
Team & Collaboration
Collaborate with Billing; Collaborate with Finance; Collaborate with Legal; Collaborate with Tax; Collaborate with Customer Service
Communication Scope
Written communication; Verbal communication
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