Wise
Fintech
FinCrimeOperationsTeamLead-Reporting
Neural analysis suggests this role is
optimal for mid candidates.
“FinCrime Operations Team Lead - Reporting at Wise. Skills: Fincrime operations, Team leadership, Regulatory compliance. Lead and develop team. Manage team”
What You'll Achieve.
Submit high-quality reports; Meet service delivery goals; Adhere to SLAs; Ensure regulatory compliance
Industry & Context.
Tackle problems; Spot inefficiencies
What They're Looking For.
Must Have
3+ years leading operational teams, Team size of 5+ people, AML/financial crime background, SAR/STR workflows experience, Case investigation experience, AML compliance operations experience, Portuguese fluency, English communication skills, Data-driven mindset, Hands-on leadership style, Performance management experience, Confident communicator, Balanced approach, Calm under pressure, Improvement-minded
Nice to Have
Knowledge of Brazilian AML regulations, Experience in fintech, Experience in challenger banks, Experience in high-growth regulated environments, Familiarity with case management tools, Familiarity with automation, Familiarity with workflow optimization
What You'll Do.
Lead and develop team
Build culture of accountability
Build culture of quality
Own performance management
Create development plans
Meet service delivery goals
Ensure regulatory compliance
Ensure reports meet COAF requirements
Act as escalation point
Identify process gaps
Work cross-functionally
Manage operational risks
Contribute to control design
Contribute to control implementation
Represent team to senior leadership
Support regulatory change implementation
How You'll Work.
Team & Collaboration
Cross-functionally with Compliance; Cross-functionally with Product; Cross-functionally with Data teams; With senior leadership
Communication Scope
Explain complex issues
Full Job Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). Wise is looking for an experienced Team Lead to build and lead our Suspicious Activity Reporting (SAR) team in São Paulo, Brazil. You'll lead a team of financial crime analysts responsible for investigating complex cases and submitting high-quality reports to COAF and global financial intelligence units. This is a hands-on leadership role where you'll balance coaching your team, driving operational excellence, and ensuring regulatory compliance in a fast-moving fintech environment. If you have deep experience in fincrime operations, love building strong teams and want to make a real impact in the fight against financial crime, this role is for you. What You’ll Do: * Lead and Develop Your Team: Manage, coach, and develop a team of fincrime analysts, building a culture of accountability and quality. Own performance management through clear goal-setting, feedback, and development planning. * Drive Quality & Compliance: Own and actively manage your team's Key Performance Indicators (KPIs): service delivery goals, SLA adherence and regulatory compliance. Ensure all reports meet COAF requirements and act as escalation points for complex cases. * Improve Operations: Design and optimize workflows, identify process gaps, and implement solutions. Work cross-functionally with Compliance, Product, and Data teams to enhance tools and streamline workflows. * Manage Risk & Stakeholders: Identify operational risks and contribut
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