Wise
Financial Services
FinCrimeOperationsSeniorLeadPEP&AdverseMedia
“FinCrime Operations Senior Lead - PEP & Adverse Media at Wise. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. ensure the effective assessment and mitigation of financial crime risks across operations. act as a vital connector between operational teams and senior leadership”
What You'll Achieve.
consistently meet and enhance individual and team KPIs/SLAs; driving career check-ins; skill enhancement; making recommendations for promotions/salary progression; transforming high-level plans into actionable change; articulating project impact and value; turning insights into improvements; developing and driving action plans; escalating critical incidents, high-risk customers, and systemic control weaknesses to senior leadership in a timely and precise manner; drive momentum toward strategic goals; deliver impactful and concise updates
Industry & Context.
root cause analysis; recognize and proactively resolve recurring issues; streamline processes
What They're Looking For.
Must Have
At least 3-4 years of experience in FinCrime, KYC/AML, or compliance, At least 3 years leading small to medium-sized teams, Proven track record of delivering constructive, well-evidenced feedback that drives tangible behavioral change and performance improvement, understanding of the FinCrime regulatory framework (PEP, Adverse Media, Sanctions, KYC, AML, FinCrime), Experience with forecasting and strategically moving team metrics, coupled with the ability to independently analyze and drive metric improvement, Highly process-oriented and efficiency-driven able to recognize and proactively resolve recurring issues and streamline processes, Must be able to work with tight deadlines under pressure while maintaining a high level of quality and competence, Excellent verbal and written English skills, Highly punctual, independent, proactive, and thrives in a fast-paced environment, comfortable rapidly switching between topics
Nice to Have
Bachelor’s degree in STEM, Finance, Business Administration, Law, or a related field, ICA, CAMS, or equivalent FinCrime/Risk certification, Experience using Business Intelligence tools such as Looker, Superset, or Microtab
What You'll Do.
ensure the effective assessment and mitigation of financial crime risks across operations
act as a vital connector between operational teams and senior leadership
transforming strategic objectives into actionable directives
prioritize customer focus
regulatory compliance
and sustained operational excellence across multiple specialized teams
cultivating a high-performance
results-driven culture across multiple Team Leads and Specialists
Own the talent pipeline: hire
and develop direct reports
driving career check-ins
and making recommendations for promotions/salary progression
Implement performance frameworks to consistently meet and enhance individual and team KPIs/SLAs
promptly addressing and documenting underperformance
Own the strategic roadmap (spanning several quarters) for your operational area
transforming high-level plans into actionable change
Lead and manage projects from start to finish
and articulating project impact and value to cross-functional stakeholders
Ensure highest quality standards and compliance are maintained across all tasks
leading root cause analysis and turning insights into improvements
Serve as the Subject Matter Expert (SME) in Financial Crime areas
training and coaching your leadership team
Be responsible for developing and driving action plans for operational incident management
Maintain accountability for escalating critical incidents
and systemic control weaknesses to senior leadership in a timely and precise manner
Lead complex projects with multiple
diverse stakeholders (Product
Negotiate and influence cross-functional teams to drive momentum toward strategic goals
Communicate clearly and confidently
tailoring messages to the audience and using data to deliver impactful and concise updates
How You'll Work.
Team & Collaboration
act as a vital connector between operational teams and senior leadership; Lead complex projects with multiple, diverse stakeholders (Product, Engineering, Compliance, Senior Management); Negotiate and influence cross-functional teams to drive momentum toward strategic goals
Communication Scope
Excellent verbal and written English skills; Communicate clearly and confidently; tailoring messages to the audience; using data to deliver impactful and concise updates
Process & Methodology
Lead and manage projects from start to finish, driving momentum, delegating tasks, articulating project impact and value
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