Wise

Financial Services

FinCrimeOperationsSeniorLeadPEP&AdverseMedia

€4k+ Tallinn, Estonia FULL TIME
The Brief

“FinCrime Operations Senior Lead - PEP & Adverse Media at Wise. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. ensure the effective assessment and mitigation of financial crime risks across operations. act as a vital connector between operational teams and senior leadership”

What You'll Achieve.

consistently meet and enhance individual and team KPIs/SLAs; driving career check-ins; skill enhancement; making recommendations for promotions/salary progression; transforming high-level plans into actionable change; articulating project impact and value; turning insights into improvements; developing and driving action plans; escalating critical incidents, high-risk customers, and systemic control weaknesses to senior leadership in a timely and precise manner; drive momentum toward strategic goals; deliver impactful and concise updates

Industry & Context.

Financial Services
Problems you'll solve

root cause analysis; recognize and proactively resolve recurring issues; streamline processes

What They're Looking For.

Must Have

At least 3-4 years of experience in FinCrime, KYC/AML, or compliance, At least 3 years leading small to medium-sized teams, Proven track record of delivering constructive, well-evidenced feedback that drives tangible behavioral change and performance improvement, understanding of the FinCrime regulatory framework (PEP, Adverse Media, Sanctions, KYC, AML, FinCrime), Experience with forecasting and strategically moving team metrics, coupled with the ability to independently analyze and drive metric improvement, Highly process-oriented and efficiency-driven able to recognize and proactively resolve recurring issues and streamline processes, Must be able to work with tight deadlines under pressure while maintaining a high level of quality and competence, Excellent verbal and written English skills, Highly punctual, independent, proactive, and thrives in a fast-paced environment, comfortable rapidly switching between topics

Nice to Have

Bachelor’s degree in STEM, Finance, Business Administration, Law, or a related field, ICA, CAMS, or equivalent FinCrime/Risk certification, Experience using Business Intelligence tools such as Looker, Superset, or Microtab

What You'll Do.

ensure the effective assessment and mitigation of financial crime risks across operations

act as a vital connector between operational teams and senior leadership

transforming strategic objectives into actionable directives

prioritize customer focus

regulatory compliance

and sustained operational excellence across multiple specialized teams

cultivating a high-performance

results-driven culture across multiple Team Leads and Specialists

Own the talent pipeline: hire

and develop direct reports

driving career check-ins

and making recommendations for promotions/salary progression

Implement performance frameworks to consistently meet and enhance individual and team KPIs/SLAs

promptly addressing and documenting underperformance

Own the strategic roadmap (spanning several quarters) for your operational area

transforming high-level plans into actionable change

Lead and manage projects from start to finish

and articulating project impact and value to cross-functional stakeholders

Ensure highest quality standards and compliance are maintained across all tasks

leading root cause analysis and turning insights into improvements

Serve as the Subject Matter Expert (SME) in Financial Crime areas

training and coaching your leadership team

Be responsible for developing and driving action plans for operational incident management

Maintain accountability for escalating critical incidents

and systemic control weaknesses to senior leadership in a timely and precise manner

Lead complex projects with multiple

diverse stakeholders (Product

Negotiate and influence cross-functional teams to drive momentum toward strategic goals

Communicate clearly and confidently

tailoring messages to the audience and using data to deliver impactful and concise updates

How You'll Work.

Team & Collaboration

act as a vital connector between operational teams and senior leadership; Lead complex projects with multiple, diverse stakeholders (Product, Engineering, Compliance, Senior Management); Negotiate and influence cross-functional teams to drive momentum toward strategic goals

Communication Scope

Excellent verbal and written English skills; Communicate clearly and confidently; tailoring messages to the audience; using data to deliver impactful and concise updates

Process & Methodology

Lead and manage projects from start to finish, driving momentum, delegating tasks, articulating project impact and value

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