Wise
Financial Services
FinCrimeOperationsSeniorLeadAMLInvestigations
“FinCrime Operations Senior Lead - AML Investigations at Wise. Skills: FinCrime Operations, AML Investigations, People Development, Strategic Planning, Operational Governance, Risk Mitigation, Stakeholder Management. Ensure the effective assessment and mitigation of financial crime risks across operations. Act as a vital connector between operational teams and senior leadership, transforming strategic objectives into actionable directives”
What You'll Achieve.
ensure the effective assessment and mitigation of financial crime risks across operations; transforming strategic objectives into actionable directives; prioritize customer focus, regulatory compliance, and sustained operational excellence; cultivating a high-performance, results-driven culture; consistently meet and enhance individual and team KPIs/SLAs; driving momentum toward strategic goals
Industry & Context.
leading root cause analysis; turning insights into improvements; independently analyze and drive metric improvement; recognize and proactively resolve recurring issues and streamline processes
What They're Looking For.
Must Have
3-4 years of experience in FinCrime, KYC/AML, or compliance, at least 3 years leading medium to large-sized teams, Proven track record of delivering constructive, well-evidenced feedback that drives tangible behavioral change and performance improvement, understanding of the FinCrime regulatory framework (KYC, AML, FinCrime), Experience with forecasting and strategically moving team metrics, ability to independently analyze and drive metric improvement, Highly process-oriented and efficiency-driven mindset, able to recognize and proactively resolve recurring issues and streamline processes, Must be able to work with tight deadlines under pressure while maintaining a high level of quality and competence, Excellent verbal and written English skills, Highly punctual, independent, proactive, and thrives in a fast-paced environment, comfortable rapidly switching between topics
Nice to Have
Bachelor’s degree in Finance, Business Administration, Law, or a related field, ICA, CAMS, or equivalent FinCrime/Risk certification, Experience using Business Intelligence tools such as Looker, Superset, or Microtab
What You'll Do.
Ensure the effective assessment and mitigation of financial crime risks across operations
Act as a vital connector between operational teams and senior leadership
transforming strategic objectives into actionable directives
Prioritize customer focus
regulatory compliance
and sustained operational excellence across multiple specialized teams
cultivating a high-performance
results-driven culture across multiple Team Leads and Specialists
Own the talent pipeline: hire
and develop direct reports
driving career check-ins
and making recommendations for promotions/salary progression
Implement performance frameworks to consistently meet and enhance individual and team KPIs/SLAs
promptly addressing and documenting underperformance
Own the strategic roadmap (spanning several quarters) for your operational area
transforming high-level plans into actionable change
Lead and manage projects from start to finish
and articulating project impact and value to cross-functional stakeholders
Ensure highest quality standards and compliance are maintained across all tasks
leading root cause analysis and turning insights into improvements
Serve as the Subject Matter Expert (SME) in Financial Crime areas (AML/KYC/Fraud)
training and coaching your leadership team
Be responsible for developing and driving action plans for operational incident management
Maintain accountability for escalating critical incidents
and systemic control weaknesses to senior leadership in a timely and precise manner
Lead complex projects with multiple
diverse stakeholders (Product
Negotiate and influence cross-functional teams to drive momentum toward strategic goals
Communicate clearly and confidently
tailoring messages to the audience and using data to deliver impactful and concise updates
How You'll Work.
Team & Collaboration
Act as a vital connector between operational teams and senior leadership; Lead complex projects with multiple, diverse stakeholders (Product, Engineering, Compliance, Senior Management); Negotiate and influence cross-functional teams to drive momentum toward strategic goals
Communication Scope
Excellent verbal and written English skills; Communicate clearly and confidently; tailoring messages to the audience; using data to deliver impactful and concise updates
Process & Methodology
Lead and manage projects from start to finish, driving momentum, delegating tasks, articulating project impact and value to cross-functional stakeholders, driving cross-team change
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