Lifted
SaaS
FinancialSystemsBusinessAnalyst
Neural analysis suggests this role is
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“Financial Systems Business Analyst at Lifted. Skills: Financial Systems, Billing Operations, SQL Analysis, Process Improvement. Manage billing support issues. Manage financial system inquiries”
Industry & Context.
Root cause analysis; Troubleshooting
LATAM-based candidates only, 4 hours overlap with U. S. working hours, 40 hours per week
What They're Looking For.
Must Have
Financial analysis skills, Finance and accounting domain expertise, Deep understanding of billing operations, Credit memos, Refunds, Accounts receivable lifecycle, Month-end close activities, Reconciliations, AP/AR workflows, Financial reporting, ERP implementations, Supporting third-party financial and operational systems, Proficiency writing SQL queries, Extract, analyze, validate, reconcile, and report on business data, Data validation skills, Reconciliation skills, Root cause analysis skills, Advanced proficiency with Google Sheets, Advanced proficiency with Microsoft Excel, Pivot Tables, Data analysis functions, Creating, documenting, and maintaining Standard Operating Procedures, Maintaining operational processes, Identify process improvement opportunities, Translate business requirements into scalable operational solutions, Demonstrated finance domain experience, Operate effectively in ambiguous environments, Define solutions
Nice to Have
Experience with financial systems, Financial processes, Billing data, Reporting tools, Operational data ecosystems, Hands-on experience with Zuora, Experience working with Adyen, Knowledge of enterprise financial systems integrations, Experience leveraging AI-assisted productivity tools
What You'll Do.
Manage billing support issues
Manage financial system inquiries
Own triage of incidents
Own triage of requests
Own triage of operational issues
Ensure items are routed to appropriate teams
Perform root cause analysis
Identify and resolve financial system issues
Identify and resolve process issues
Use SQL to extract business data
Use SQL to analyze business data
Use SQL to validate business data
Use SQL to reconcile business data
Use SQL to report on business data
Use SQL to extract financial data
Use SQL to analyze financial data
Use SQL to validate financial data
Use SQL to reconcile financial data
Use SQL to report on financial data
Execute manual corrections
Support incident management
Support event management
Troubleshoot production issues
Resolve production issues
Support operational initiatives
Design operational processes
Document operational processes
Validate operational processes
Improve operational processes
Create process documentation
Maintain process documentation
Create workflow guidance
Maintain workflow guidance
Translate business requirements into solutions
Work effectively across finance
Work effectively across accounting
Work effectively across operations
Work effectively across systems
Work effectively across technical stakeholders
How You'll Work.
Team & Collaboration
Finance stakeholders; Accounting stakeholders; Operations stakeholders; Systems stakeholders; Technical stakeholders
Full Job Description
We are seeking a Financial Systems Business Analyst to support critical financial systems, billing operations, and operational process improvement for a remote contract role. This role combines finance and accounting domain knowledge, SQL-based data analysis, systems support, issue triage, reconciliation, documentation, and business process design. The ideal candidate has strong experience working across billing operations, accounts receivable workflows, financial reporting, data validation, and third-party financial or operational systems. This person should be comfortable operating in ambiguous environments, using judgment to identify root causes, define solutions, and improve scalable operational processes. Enterprise experience strongly preferred. Key Responsibilities - Manage billing support issues and financial system inquiries. - Own triage of incidents, requests, and operational issues, ensuring items are routed to the appropriate teams. - Perform root cause analysis to identify and resolve underlying financial system and process issues. - Use SQL to extract, analyze, validate, reconcile, and report on business and financial data. - Execute manual corrections and data fixes using internal or third-party operational tools when necessary. - Support incident and event management, including troubleshooting and resolution of production issues. - Support operational initiatives related to billing, contracts, financial systems, and enterprise customer workflows. - Design, document, validate, and continuously improve operational processes. - Create and maintain process documentation, SOPs, and workflow guidance. - Translate business requirements into scalable operational solutions. - Work effectively across finance, accounting, operations, systems, and technical stakeholders. ## Qualifications Must-Have Skills - Strong financial analysis skills with finance and accounting domain expertise. - Deep understanding of billing operations, credit memos, refunds, and the ac
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