Priority1
Finance / FinServ
FinancialServicesAnalyst-Collections
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Financial Services Analyst- Collections at Priority1. Skills: Collections, Customer Service, analytical skills, problem solving skills, communication skills. Contact customers regarding payment status and document updates in Collections System. Responsible for invoice reconciliation process each morning”
Industry & Context.
Proven analytical and problem solving skills; Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment; problem solve
on-site position based in our Little Rock, Arkansas office, daily in-office attendance with no remote work options, long periods of sitting and working from computer, ability to multi-task, prioritize daily, excellent organization, comfortable with oral and written communications, primarily on the telephone and email, Requires extended periods of sitting, normal walking, bending, twisting, and stretching, Capability of sight and hearing required, occasionally working extended hours
What You'll Do.
Contact customers regarding payment status and document updates in Collections System
Responsible for invoice reconciliation process each morning
Distribute weekly aging reports to our sales teams
Conduct monthly meeting with sales organization to review high risk accounts
Researches invoice discrepancies and unapplied checks
Processes credit card payments and any necessary credits on a customer’s account
How You'll Work.
Team & Collaboration
Distribute weekly aging reports to our sales teams; Conduct monthly meeting with sales organization to review high risk accounts
Communication Scope
verbal and written communication; difficult conversations with large customers; oral and written communications, primarily on the telephone and email
Full Job Description
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. _This is a full-time, on-site position based in our Little Rock, Arkansas office. The role requires daily in-office attendance with no remote work options._ _**Responsibilities:**_ * Contact customers regarding payment status and document updates in Collections System. * Responsible for invoice reconciliation process each morning. * Distribute weekly aging reports to our sales teams. * Conduct monthly meeting with sales organization to review high risk accounts. * Researches invoice discrepancies and unapplied checks. * Processes credit card payments and any necessary credits on a customer’s account. _**Qualifications**_ * Previous Collections/Customer Service experience preferred. * Skilled in both verbal and written communication * Proven analytical and problem solving skills * Capable of identifying customer needs and maintain and support a customer service philosophy * Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment. * Has talent to exercise good judgment. * Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities * Ability to have difficult conversations with large customers * Education: College degree preferred or equivalent work experience. Col
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