SS&C Technologies
Financial Services
FinancialOperationsAnalyst
“Financial Operations Analyst at SS&C Technologies. Skills: Process improvement, Customer support, Business analysis. Perform activities in support of new lines of. Perform activities for business process improvements”
Industry & Context.
Root cause analysis; Analyze problems; Resolve business issues
What They're Looking For.
Must Have
Computer experience (Word, Excel, Microsoft Outlook), Knowledge of transaction processing, Knowledge of mutual fund industry, Knowledge of transfer agent operations, General knowledge of SS&C AMS systems, General knowledge of SS&C reporting capabilities, Ability to persuade others, Ability to manage conflict effectively, Ability to ask probing questions, Ability to be perceptive in listening, Ability to handle multiple priorities, Ability to meet deadlines, Ability to keep time sensitive commitments, Ability to obtain information, Ability to propose technical solutions, Ability to confirm system requirements, Adept at coordinating activities, Adept at enlisting cooperation
Nice to Have
Experience with SS&C AMS systems, Experience with SS&C reporting capabilities
What You'll Do.
Perform activities in support of new lines of
Perform activities for business process improvements
Perform activities for risk reduction initiatives
Perform activities for cost savings initiatives
Perform activities for best practice identification
Identify efficiencies
Identify value-added solutions
Analyze possibilities
Recommend alternative business solutions
Provide daily customer support
Provide ad hoc customer support
Develop documentation
Accept escalated issues
Analyze root cause of problems
Understand impact of problems
Understand scope of problems
Apply judgment within defined practices
Determine appropriate action
Participate in project initiation
Participate in project requirements
Participate in project design
Participate in project testing
Participate in fund setup
Participate in fund conversion
Participate in post-implementation support
Obtain necessary client information
Provide information regarding best approach
Provide advice regarding best approach
Work with internal support staff
Work with technology staff
Support client with annual initiatives
Help plan business processes
Help design business processes
Make recommendations for business systems
Make changes for business systems
Make recommendations for business activities
Make changes for business activities
Utilize systems to resolve business issues
Utilize data to resolve business issues
Interface with management internally
Interface with management externally
Relay processing issues to management
Relay operations-related client issues to management
How You'll Work.
Team & Collaboration
Interface with management; Work with operations management
Communication Scope
Customer support; Probing questions; Perceptive listening
Process & Methodology
Project initiation, Project requirements, Project design, Project testing, Post-implementation support
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