Pathward, N. A.
Financial Services
FinancialCrimesQualityAssuranceAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Financial Crimes Quality Assurance Analyst at Pathward, N. A.. Skills: Financial Crimes, Quality Assurance, Risk management. Perform detailed QA reviews of 2LoD casework. Perform detailed QA reviews of 2LoD memos”
What You'll Achieve.
Quality and consistency of 2LoD QA reviews; Identification of meaningful gaps in oversight; Identification of meaningful gaps in challenge; Reduction in repeat QA findings; Timeliness of issue remediation; Effectiveness of issue remediation; Positive feedback from regulators; Positive feedback from Internal Audit; Demonstrated improvement in 2LoD governance; Demonstrated improvement in decision-making quality
Industry & Context.
Problem-solving skills; Analytical skills; Judgment skills
What They're Looking For.
Must Have
Bachelor's degree in Finance, Business, Risk Management, or related field, 3–7+ years of experience in Financial Crimes (AML, Sanctions, Fraud), Direct experience in 2LoD Compliance / Financial Crimes oversight, Direct experience in Quality Assurance / Testing of Financial Crimes functions, Knowledge of BSA/AML and sanctions regulatory expectations, Knowledge of 2LoD roles and responsibilities within a three lines of defense model, Knowledge of Financial crime risk management frameworks and governance practices, Experience reviewing complex financial crime cases, Experience providing oversight, Experience providing challenge, Analytical skills, Judgment skills
Nice to Have
CAMS, CFE, CRCM, or similar certifications, Experience with Customer Risk Rating (CRR) governance, Experience with Transaction Monitoring model governance, Experience leveraging data analytics or reporting tools in QA
What You'll Do.
Perform detailed QA reviews of 2LoD casework
Perform detailed QA reviews of 2LoD memos
Perform detailed QA reviews of 2LoD decisions
Evaluate accuracy and completeness
Evaluate appropriateness of risk-based judgments
Evaluate alignment with internal standards
Evaluate alignment with regulatory expectations
Evaluate quality of 2LoD oversight
Identify issues appropriately
Identify escalations appropriately
Identify resolutions appropriately
Identify inconsistencies in decision-making
Identify gaps in challenge
Identify gaps in governance
Conduct horizontal reviews across 2LoD outputs
Identify systemic weaknesses in oversight practices
Identify trends in ineffective challenge
Identify trends in missed escalation opportunities
Identify inconsistencies in policy interpretation
Develop insights into emerging risks
Develop insights into control blind spots
Assist with development of QA methodologies
Assist with maintenance of QA methodologies
Develop defect taxonomy
Develop scoring frameworks
Ensure clear differentiation between 1LoD execution errors
Ensure clear differentiation between 2LoD oversight deficiencies
Articulate gaps in 2LoD oversight
Articulate gaps in 2LoD challenge
Articulate gaps in 2LoD governance
Articulate root cause
Articulate impact on risk management effectiveness
Assign severity ratings
Track remediation of identified issues
Validate remediation of identified issues
Provide independent challenge within 2LoD
Ensure high standards of oversight
Ensure high standards of accountability
Support regulatory exams
Demonstrate effectiveness of 2LoD oversight
Demonstrate rigor of 2LoD oversight
Identify opportunities to enhance 2LoD QA
Standardize oversight practices
Enhance documentation protocols
Enhance governance protocols
Use data analytics to identify anomalies
Use data analytics to identify inconsistencies
How You'll Work.
Team & Collaboration
Challenge peers within Compliance; Support regulatory exams; Engage with stakeholders
Communication Scope
Written communication; Verbal communication
Full Job Description
We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. About the Role: The Financial Crimes Quality Assurance (QA) Analyst is responsible for executing within the quality assurance program focused on Second Line of Defense (2LoD) Financial Crimes activities, including oversight, review, challenge, and governance functions across BSA/AML, Sanctions, and Fraud. This role ensures that 2LoD processes—such as alert oversight, customer risk rating governance, policy interpretation, and escalation decisions—are performed with consistency, accuracy, and in alignment with regulatory expectations and internal standards. The Analyst will assess the effectiveness of 2LoD outputs, provide credible challenge within Compliance, and deliver insights to strengthen oversight and risk management practices. What You Will Do: QA Review Execution Perform detailed QA reviews of 2LoD casework, memos, and decisions to evaluate: Accuracy and completeness Appropriateness of risk-based judgments Alignment with internal standards and regulatory expectations Evaluate
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