UW Medicine
Healthcare
FinancialCounselor
“Financial Counselor at UW Medicine. Skills: Insurance eligibility, Financial assistance, Patient counseling. Interview patients to determine appropriate insurance coverage and/or Financial Assistance. Refer uninsured patients for Medicaid/Financial eligibility screening”
Industry & Context.
Resolve billing problems
What They're Looking For.
Must Have
One year of experience in a medical office setting, High school diploma or GED certificate
What You'll Do.
Interview patients to determine appropriate insurance coverage and/or Financial Assistance
Refer uninsured patients for Medicaid/Financial eligibility screening
Prepare estimates of fees upon request from Patient Care Consultants
Review payment options with patients
Complete applications which include Health Care Exchange
Manage and resolve a high volume of phone inquiries and referrals
Manage all aspects of UW Medicine’s Financial Assistance application process
Appropriately assess patient’s needs and potential funding and obtain and verify insurance through various web tools
Document progress of each case in Epic notes
Prepare price estimates and collect payments
Demonstrate knowledge and understanding of patient privacy rights
Maintain confidentiality of all medical
or other sensitive materials in printed
Access and use the minimum necessary patient-identifiable information to perform job responsibilities and duties for authorized purposes only
Interpret hospital policies
and services to patients
patient representatives
and inter/intra-hospital departments and community facilities
Perform work that supports patient financial relations
resolution of billing problems
and the financial assessment protocols of UW Medicine
Perform other related duties as required
How You'll Work.
Team & Collaboration
Collaborate with Patient Care Consultants; Interpret hospital policies, procedures, and services to inter/intra-hospital departments and community facilities
Communication Scope
Manage and resolve a high volume of phone inquiries; Interpret hospital policies, procedures, and services to patients, patient representatives, and inter/intra-hospital departments and community facilities
Applying for this Financial Counselor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about UW Medicine?
Real rants from real employees. Read before you apply.